Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Allis W. National Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.2
242 reviews
5 stars
99
4 stars
21
3 stars
23
2 stars
17
1 star
82
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food delivered cold or improperly prepared.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff, long wait times, and lack of accountability for mistakes.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about greasy wings, cold fries, and food safety concerns.
Staff Attitude
Numerous customers noted unprofessional behavior from staff, including arguing among employees and lack of friendliness.
- MCMark CarrDec 29, 20251.0Consistently getting orders wrong and missing food. Always check your order before you leave because they don’t. Waste of money, do not recommend.
- SASUNSHINE ALVAREZDec 23, 20251.0Absolutely horrible service and I will never order again. Twice in the past two weeks I ordered delivery. The first order was a 4 person order totaling $80. We received one bag with just 20 wings, the remainder of the order including all 4 drinks was missing. We had to go pick up a new order. So $20 between delivery and tip just to pick it up not to mention that the wings we did get were of course then cold. How can you send 20 wings and think that you’ve bagged an $80 order? Today we ordered one meal and it was delivered somewhere random. After being pinged back and forth from wingstop to DoorDash and back, the only thing the store can do is provide a refund in 7 - 10 days after upper management reviews and approves it. We are looking to eat today which is why we ordered the food. I understand mistakes happen but this is just ridiculous. Not only are you making too many mistakes you are not solving the mistakes in a customer friendly way. My daughter only had a gift card so now she’s SOL until you decide if you want to refund her gift card. All your employees say is sorry that’s all we can do. That’s a reflection of poor leadership if your employees have zero empowerment to fix an issue. I will definitely be ordering BWW going forward. Just in case I didn’t say this already - absolutely terrible experience. Twice. Less than two weeks.
- YCYana CadotteDec 19, 20252.0They mixed me and my mom’s food by putting our two different types of chicken in the same box. They gave us cold fries
- ABAbbie Cottingham BeardDec 17, 20251.0Usually very much enjoy wingstop, however, I had the worst food poisoning after eating at this location on 12/15/25. It’s the only thing I ate all day. Would avoid.
- LTLakeshia TilleryDec 16, 20255.0My order was messed up and it was through door dash! Butttttttt when I called and talked to the team lead he definitely corrected th problem! Then the manager called me back and assured me! Apologized and corrected the problem! Great customer service and professionalism. Thank you both
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop West Allis W. National Ave?
Wingstop West Allis W. National Ave is open daily from 10:30 AM until 1:00 AM.
Does Wingstop West Allis W. National Ave offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop West Allis W. National Ave wings online?
Yes, you can order online for carryout and delivery through their menu page at https://www.wingstop.com/location/wingstop-1927-west-allis-wi-53227/menu.
What wing flavors are available at Wingstop West Allis W. National Ave?
They offer over 11 iconic flavors including Lemon Pepper and Original Hot for classic or boneless wings, as well as tenders.
Is there a drive-through service available at Wingstop West Allis W. National Ave?
No, the drive-through is closed every day at this location.
What payment options are accepted at Wingstop West Allis W. National Ave?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop West Allis W. National Ave located?
It is located at 10244 W. National Ave West, West Allis, WI 53227, United States.
Are there any nearby places where I can shop for vitamins and supplements?
Yes, GNC, a health market and retail store for vitamins and supplements, is nearby Wingstop West Allis W. National Ave.
What beauty and salon services are available near Wingstop West Allis W. National Ave?
Nearby you can find Fourstar Salon Supplies, Relax Nails & Spa, and Great Clips for beauty supplies, nail, and hair salon services.
Can I grab a coffee near Wingstop West Allis W. National Ave?
Yes, both Caribou Coffee and Biggby Coffee are nearby coffee shops where you can enjoy a beverage before or after your meal.