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Wingstop

3.1
(249 reviews)

Business Details

(414) 501-4200
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Allis W. National Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
10244 W. National Ave West, West Allis, WI
53227, United States

Hours

Reviews

3.1
249 reviews
5 stars
101
4 stars
22
3 stars
23
2 stars
17
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about greasy wings, cold food, and undercooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed their meals.
  • ZK
    Zhane Kind
    5 days ago
    1.0
    Poor service they have a lot of children working at this location with no customer Service etiquette !!!!! Management very under qualified
  • KS
    Kurt Sommerfeld
    Feb 20, 2026
    1.0
    I am a doordash driver and I have been to this location a couple of times recently. I realize that the doordash times are not precise, but 10 to 15 minutes after the pickup time is unacceptable. The staff is non-responsive, almost to a point of being rude. The most recent time I'm pretty sure they purposely delayed finishing my order, because I asked when it would be ready a couple of times.
  • KB
    Kent Brown
    Feb 8, 2026
    5.0
    Great service & hospitality 10/10 . Alot of the other locations I have went to & dined in at were never this fast paced & clean . I was truly happy with the service & how fresh my food was , my family & I will definitely be coming to eat here alot more :)
  • NW
    nate weiss
    Jan 27, 2026
    1.0
    multiple bad experiences at this location — both takeout and delivery. you’ll notice all the bad reviews here direct you to a wingstop feedback URL. don’t bother: you’ll get an instant canned response email with an offer of a free order of french fries, nothing more
  • TJ
    Tevon Jackson
    Jan 13, 2026
    5.0
    The best Wingstop I’ve even been to. Place was clean, neat, and organized. It didn’t have any weird smells or sticky surfaces. It is a well kept establishment. The food was fresh and was the best tasting chicken from any Wingstop I’ve ever been to. The flavors were bountiful and tasteful. I ordered the Hot Honey Rub chicken sandwich and 2 tenders and I’ve never know exactly how hot that flavor actually was because no other location cooked them correctly; however, this location did. Maybe it’s because I got there soon after opening but that isn’t going to sway my opinion. The location is rather small with only 2 tables and 1 waiting bench but that is my only complaint. Everything else was amazing. Good job 👍🏽.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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