Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,342 reviews
5 stars
469
4 stars
309
3 stars
227
2 stars
117
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior, particularly during night shifts.
Food Quality
Food quality was inconsistent, with reports of cold, burnt, or incorrect orders, leading to disappointment among several customers.
Wait Times
Many customers expressed frustration with long wait times in both the drive-thru and inside the restaurant, often leading to cancellations or negative experiences.
Cleanliness and Maintenance
The restaurant's cleanliness was noted positively by some, but others pointed out issues like slippery floors and outdated interiors.
- JJJoDec 3, 20254.0Staff were efficient, food was good (especially the fries, which were hot, and crisp on the outside). Interior was clean, although could use some updating. However, the restaurant was very cold! I wore my winter coat throughout the meal but was still cold.
- SSStephanieNov 26, 20255.0This is by far my favorite Wendy's location. They never mess up my food and the workers have great personalities.
- RSRalph SchwiegerNov 13, 20255.0Great staff!
- DRDenise RNov 9, 20255.0The problem I have with Wendy's is from the time you order your food at the speaker & pull up they can never remember that you said "NO ICE" in my beverages! & when I pull up yo receive my food guarantee my drink has ice in it! & this happens at all of the locations! Quality service is better than The Quantity!
- HHHNov 5, 20252.0Absolutely terrible service, they forgot half our food, then when my wife went in to ask they told her she was mistaken... I love wendys but ill not be returning here.
Frequently Asked Questions About Wendy's
Is West Allis Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in West Allis?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to midnight, and Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. Check availability via the Wendy's app or website at order.wendys.com by entering your address.
What payment options are accepted at the West Allis Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
It is located at 10933 West Greenfield Avenue, West Allis, WI 53214, USA.
How can I contact the West Allis Wendy's for questions or feedback?
You can call (414) 257-3266, visit the Wendy's contact page online, use live chat, or call 888-624-8140 to reach customer care. Feedback surveys are also available online.
Are there any nearby banks for convenience when visiting Wendy's?
Yes, nearby banks include Planners Financial Group, LLC and Tri City National Bank, which could be useful before or after your meal.
What nearby dining options are available around this Wendy's?
Nearby restaurants include Fazoli's (Italian cuisine), Wow Bao, Dairy Queen for ice cream, Fusion Cafe (Chinese and sushi), and West Allis DQ, offering various dining choices in the area.
Is there a nearby coffee shop I can visit with or after my Wendy's visit?
Yes, Caribou Coffee is nearby, offering coffee and cafe options if you want to grab a drink with or after your meal at Wendy's.
Does the West Allis Wendy's offer online ordering through an app?
Yes, you can order through the Wendy's app available in the App Store or via the quick link provided.