Wendy's

3.5
1343 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10933 West Greenfield Avenue, West Allis, WI
53214, United States

Hours

Reviews

3.5
1,343 reviews
5 stars
471
4 stars
307
3 stars
227
2 stars
117
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; many customers received cold or poorly prepared items, while others enjoyed their meals.

Wait Times

Long wait times reported frequently, especially during busy hours, leading to customer frustration.

Order Accuracy

Numerous complaints about incorrect orders and missing items, contributing to dissatisfaction.

Drive-Thru Experience

Drive-thru service is often slow, with some employees being unhelpful or distracted.
  • RS
    Ralph Schwieger
    Nov 13, 2025
    5.0
    Great staff!
  • DR
    Denise R
    Nov 9, 2025
    5.0
    The problem I have with Wendy's is from the time you order your food at the speaker & pull up they can never remember that you said "NO ICE" in my beverages! & when I pull up yo receive my food guarantee my drink has ice in it! & this happens at all of the locations! Quality service is better than The Quantity!
  • HH
    H
    Nov 5, 2025
    2.0
    Absolutely terrible service, they forgot half our food, then when my wife went in to ask they told her she was mistaken... I love wendys but ill not be returning here.
  • SP
    Sandy Payne
    Nov 5, 2025
    5.0
    It was my first time and this Wendy's and I was pleased with my experience. Service was good and the restaurant was clean.
  • TC
    Tressia Conley
    Oct 13, 2025
    5.0
    Customer service was awesome, I had to order for a somewhat difficult person and they were so helpful and accommodating. Keep up the great service.

Frequently Asked Questions About Wendy's

Is West Allis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.