Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality; many customers received cold or poorly prepared items, while others enjoyed their meals.
Wait Times
Long wait times reported frequently, especially during busy hours, leading to customer frustration.
Order Accuracy
Numerous complaints about incorrect orders and missing items, contributing to dissatisfaction.
Drive-Thru Experience
Drive-thru service is often slow, with some employees being unhelpful or distracted.
RS
Ralph Schwieger
Nov 13, 2025
5.0
Great staff!
DR
Denise R
Nov 9, 2025
5.0
The problem I have with Wendy's is from the time you order your food at the speaker & pull up they can never remember that you said "NO ICE" in my beverages! & when I pull up yo receive my food guarantee my drink has ice in it! & this happens at all of the locations! Quality service is better than The Quantity!
HH
H
Nov 5, 2025
2.0
Absolutely terrible service, they forgot half our food, then when my wife went in to ask they told her she was mistaken... I love wendys but ill not be returning here.
SP
Sandy Payne
Nov 5, 2025
5.0
It was my first time and this Wendy's and I was pleased with my experience. Service was good and the restaurant was clean.
TC
Tressia Conley
Oct 13, 2025
5.0
Customer service was awesome, I had to order for a somewhat difficult person and they were so helpful and accommodating. Keep up the great service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Allis, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Allis, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (414) 257-3266.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Allis Wendy’s serve breakfast?
Yes, this Wendy’s location in West Allis, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in West Allis?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to midnight, and Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. Check availability via the Wendy's app or website at order.wendys.com by entering your address.
What payment options are accepted at the West Allis Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
It is located at 10933 West Greenfield Avenue, West Allis, WI 53214, USA.
How can I contact the West Allis Wendy's for questions or feedback?
You can call (414) 257-3266, visit the Wendy's contact page online, use live chat, or call 888-624-8140 to reach customer care. Feedback surveys are also available online.
Are there any nearby banks for convenience when visiting Wendy's?
Yes, nearby banks include Planners Financial Group, LLC and Tri City National Bank, which could be useful before or after your meal.
What nearby dining options are available around this Wendy's?
Nearby restaurants include Fazoli's (Italian cuisine), Wow Bao, Dairy Queen for ice cream, Fusion Cafe (Chinese and sushi), and West Allis DQ, offering various dining choices in the area.
Is there a nearby coffee shop I can visit with or after my Wendy's visit?
Yes, Caribou Coffee is nearby, offering coffee and cafe options if you want to grab a drink with or after your meal at Wendy's.
Does the West Allis Wendy's offer online ordering through an app?
Yes, you can order through the Wendy's app available in the App Store or via the quick link provided.