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Brand Certified

Wendy's

3.5
(1347 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10933 West Greenfield Avenue, West Allis, WI
53214, United States

Hours

Reviews

3.5
1,347 reviews
5 stars
474
4 stars
309
3 stars
227
2 stars
117
1 star
220

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold, burnt, or improperly prepared items.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Friendly Staff

Despite service issues, several customers praised the friendliness and helpfulness of certain staff members.

Cleanliness and Environment

Some customers noted cleanliness in the restaurant, but others mentioned the need for updates and improvements.
  • SH
    Steve Harley
    Feb 23, 2026
    5.0
    Delicious burgers. Fries are good. Service is friendly.
  • HP
    Heidi Propheter
    Feb 20, 2026
    5.0
    Wendy's is my favorite fast food place to eat. There chicken nuggets have more chicken in it then breading, Burgers are flat but their buns are moist. They your on a budget they have Biggie Bags included: whatever sandwich you pick, med Soda/Fries, 4 piece chicken Nuggets...
  • JJ
    Jo
    Dec 3, 2025
    4.0
    Staff were efficient, food was good (especially the fries, which were hot, and crisp on the outside). Interior was clean, although could use some updating. However, the restaurant was very cold! I wore my winter coat throughout the meal but was still cold.
  • SS
    Stephanie
    Nov 26, 2025
    5.0
    This is by far my favorite Wendy's location. They never mess up my food and the workers have great personalities.
  • DR
    DEE R
    Nov 9, 2025
    5.0
    The problem I have with Wendy's is from the time you order your food at the speaker & pull up they can never remember that you said "NO ICE" in my beverages! & when I pull up yo receive my food guarantee my drink has ice in it! & this happens at all of the locations! Quality service is better than The Quantity!

Frequently Asked Questions About Wendy's

What are the drive-through hours for Wendy's in West Allis?

The drive-through is open Monday through Thursday and Sunday from 6:30 AM to midnight, and Friday and Saturday from 6:30 AM to 1:00 AM.

Does this Wendy's location serve breakfast?

Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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