McDonald's

3.2
2501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8301 W Greenfield Ave, West Allis, WI
53214, United States

Hours

Reviews

3.2
2,501 reviews
5 stars
724
4 stars
467
3 stars
503
2 stars
228
1 star
579

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality.

Staff Attitude

Feedback indicated a mix of rude and friendly staff interactions, with many customers experiencing poor customer service.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
  • TA
    Ted Avesing
    Dec 31, 2025
    1.0
    I ordered two chicken sandwiches and an order fries The one she can sandwich looks like was probably cooked earlier in the day was a spicy chicken The other one was a normal chicken it might have been cooked 2 hours ago The fries were cold tasted like junk I get home is 9:00 at night I don't feel like going back there to have them remake my order because I called them and told them how horrible it was so I ate the junk that I got McDonald's is pathetic it used to be halfway decent food if you needed something to eat I wouldn't eat their food if there's a last thing I could do anymore pure junk
  • AB
    Adriana Berndt
    Dec 25, 2025
    1.0
    drive through lady was so rude it was actually insane
  • OV
    onebadasian v
    Dec 16, 2025
    1.0
    So many 1 stars, now i see why. 30 mins to get two 6 piece chicken nugget happy meals with ranch, 2 McChicken, Mcflurry, large fries... Heres the problem 1st Kids meal, no fruit, no chocolate milk 2nd Kids meal, no 6 piece chicken nuggets, no toy.. large fries looked medium, and yes, tables were dirty, oily... With this many 1 stars, why is this McDonalds still in business?
  • JL
    Jessie Lottes
    Dec 14, 2025
    1.0
    Took over 45 minutes to get food , food cold , missing items - staff standing around- do not recommend
  • MG
    Michael Gruenewald
    Dec 2, 2025
    1.0
    Terrible experience. I’m in the hospital & place a mobile order for my wife to pickup and bring to me. They tell her they won’t give her the food, even with the receipt and order number, because she’s not using the same device I ordered it from. Tried the curbside pickup spot, then the app tells her to go through drive thru and they will help. They refuse. She goes inside, has to get me on the phone to explain how I paid nearly $50 for my food and they need to give it to my wife. Employees kept I insisting that I need to change the order in the app from curbside to counter, even though the app won’t allow this and tells me I can go inside for help. My wife is already a wreck with me in the hospital waiting for a transplant, now picking me up food turned into a 45min ordeal resulting in cold food and her in tears. Well done

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8301 W Greenfield Ave, West Allis, WI?

McDonald's at 8301 W Greenfield Ave, West Allis, WI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services including same day and no-contact delivery through their delivery platform.