McDonald's

3.2
2488 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8301 W Greenfield Ave, West Allis, WI
53214, United States

Hours

Reviews

3.2
2,488 reviews
5 stars
721
4 stars
467
3 stars
500
2 stars
229
1 star
571

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times in both drive-thru and counter service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback indicated a mix of staff attitudes, with some customers noting rudeness and lack of professionalism, while others praised individual employees for their friendliness.

Food Quality

Several customers complained about the quality of food, mentioning cold, stale, or poorly prepared items.

Management Issues

Many reviews pointed to poor management and staffing problems, suggesting a need for better oversight and training.
  • TT
    Theresa
    Nov 11, 2025
    2.0
    Drive thur all the time just got a new restart inside but can't go in
  • LR
    Lynn Rogers
    Nov 10, 2025
    1.0
    Rude workers. I waited 20min for my order so asked for a refund as I was told it was "gonna be a minute cuz they aint even started on it yet" still havent recieved my refund however kept the reciept indicating I'd get one. If not ill be going in tomorrow again and asking where my money is. Just awful
  • GB
    Gerardo Bohorquez
    Nov 9, 2025
    1.0
    The double lane is to encourage people to skip. Be rude to one another and possibly fight. The lobby is always nasty every table so you're force to use the Drive-Thru so try to think of it like it's gambling
  • BS
    Bryan Sternig
    Nov 4, 2025
    1.0
    Never get your order right. Make sure you check it.
  • VL
    Vell Lovett
    Oct 20, 2025
    1.0
    This MacDonald is taking peoples codes from the McDonald’s app that we give them, ask us what the code is for. Then they promo its and give it to you for free. And the reason they are doing it to take the monopoly. And then tell me that a monopoly peaces don’t come on a Medium fry, which on the app it does come on a medium fry. I’ve always gotten them on medium fries. So I loose out on my digital monopoly piece every time

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8301 W Greenfield Ave, West Allis, WI?

McDonald's at 8301 W Greenfield Ave, West Allis, WI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services including same day and no-contact delivery through their delivery platform.