Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme West Allis.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
1,829 reviews
5 stars
846
4 stars
245
3 stars
147
2 stars
116
1 star
475
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude or unhelpful staff, long wait times, and poor customer service experiences.
Product Availability
Many reviews highlighted that the location often runs out of popular donuts and fails to fulfill online orders.
Inconsistent Hours
Numerous customers noted that the store frequently closes early or is not open during advertised hours, leading to frustration.
Quality Concerns
Several customers expressed disappointment with the quality of donuts, mentioning stale or poorly made products.
Positive Experiences
Despite the issues, some customers enjoyed the donuts and found the staff friendly during their visits.
- LRLele Robinson6 days ago1.0Ive come here twice now after noon and they dont have hot chocolate or glazed dots. How if this is a donut spot? If theyre running out like that you would think theyd order more etc. Took my business straight to starbucks. Not even going to bother anymore
- SDSusan DetjenDec 31, 20251.0Placed an order online. Drove 2.5 hours only to be told they are out of everything and the refund to my card will take 2 to 4 days. Very disappointed. This seems to be an ongoing problem. Also it was only 3pm. You would think a text reply indicating the lack of supply would be nice.
- IIIyanaDec 30, 20255.0Didn’t know when the light is on, that means the donuts are fresh n hot. It was an amazing experience with my daughter for an after dinner snack. Great experience overall!
- BCBrian CherryDec 25, 20251.0We drove 15 minutes (one-way) on Christmas Eve morning to get donuts. At 8:30am they were already out of most donuts. Especially the ones we drove there for. Ended up having to go to Dunkin Donuts across the street. We just moved to the area a few months ago and were excited to see a Krispy Kreme in the area, even if we had to drive. But it doesn't do us any good if there aren't any donuts.
- SMSammy MetzlerDec 17, 20252.0Went there this morning for a pick up I placed last night. I saw a truck was blocking the drive thru lane I usually use. No worries I say I'll park and walk in and ask for my order.... Sign on the door says drive thru only..... okay.... I got to my car to see if I can sneak around the truck nope. So I call the store to tell someone inside I'm out front and the lady speaks to me like I'm calling her because my house is burning down saying "Mam Mam hold on".... in a very loud voice and speaking over me.... Like what the actual heck? I was literally just explaining to her which vehicle I'm in and my name and what i had ordered and why I can't just pull around.... but okay so then she tells me to pull up to this other door - which is hard to do because there is no where to turnaround to do that so I drove backwards to get where she wanted. Then come to find out they had no doughnut holes so they gave me a dozen plain...It worked but it was just disappointing all around for 6:15 am in the morning and I won't count on them again to be an easy stress free stop in the mornings.
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme in West Allis?
Krispy Kreme in West Allis is open daily from 6:00 AM to 9:00 PM.
Does Krispy Kreme offer drive-through service? If so, what are the hours?
Yes, the Krispy Kreme drive-through is open daily from 6:00 AM to 9:00 PM.
Can I order delivery or pickup from Krispy Kreme? What are the hours for these services?
Yes, Krispy Kreme offers delivery and pickup daily from 6:00 AM to 8:45 PM.
What special promotions does Krispy Kreme West Allis offer?
During Hot Light Hours (7-9 AM & 5-7 PM), customers receive a free Original Glazed® Doughnut. Also, Sundays feature Cinnamon Roll Sundays as a weekly tradition.
What types of items does Krispy Kreme specialize in?
Krispy Kreme specializes in doughnuts, coffee, iced coffee, breakfast, dessert, hot and iced drinks including frozen drinks.
What payment methods does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme accessible for families and customers with disabilities?
Yes, Krispy Kreme welcomes families, has wheelchair-accessible restrooms, and offers dine-in and no-contact delivery options.
Are there any coffee shops near Krispy Kreme in West Allis?
Yes, Starbucks is nearby and offers additional options for coffee and snacks that customers can enjoy before or after visiting Krispy Kreme.
What dining options are close to Krispy Kreme if I'm looking for a meal besides doughnuts?
Nearby you can find several restaurants including Fujiyama (Japanese and sushi), Jimmy John’s (sandwich shop), KFC (chicken restaurant), and Applebee’s Grill + Bar, perfect for a full meal surrounding your Krispy Kreme visit.
Are there any nearby services that might be helpful when visiting Krispy Kreme?
Yes, nearby services include Southtown Tire & Auto for automotive needs, Adecco Staffing for employment services, and The UPS Store 6257 for shipping and packaging, which can conveniently complement your visit.