Jimmy John's

3.7
271 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2911 S 108th St, West Allis, WI
53227, United States

Hours

Reviews

3.7
271 reviews
5 stars
126
4 stars
57
3 stars
25
2 stars
20
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and welcoming staff, but there were numerous complaints about poor customer service and rude interactions, particularly from management.

Delivery Issues

Many reviews highlighted significant delays in delivery times, often exceeding the advertised 'freaky fast' promise, leading to customer frustration.

Food Quality

While some customers enjoyed the food and found it fresh and tasty, there were multiple reports of incorrect orders, stale bread, and even hair found in sandwiches.

Pricing Concerns

Several customers expressed dissatisfaction with high prices, particularly for drinks and delivery fees, and noted that the value did not match their expectations.
  • PJ
    Paul Johnson
    Dec 2, 2025
    5.0
    Amazing amazing staff they got here! They were super friendly and helpful. They started up a conversation with me while making the sandwich and it was an amazing experience for just getting a sandwich to go! Will be back again because of this. Also amazing food just the cherry on top!
  • EX
    Edward X
    Oct 28, 2025
    2.0
    CORPORATE or FRANCHISE GREED! SERIOUSLY, you will be charged for WATER (not bottled but tap), which almost every establishment gives for free. It's not like I can't afford it, but it should be just common service for patrons, especially if I ordered an almost $10 sandwich! I've been to other Jimmy John's and I've never been charged for water, why this place? I guess this is my last time I will order from this location. To Jimmy John's of this location, shame on you... Subway started going down hill, if you keep treating your customers like this for just plain water, I won't be sad if your franchise chain goes out.
  • TJ
    Todd Johnson
    Sep 12, 2025
    5.0
    Always great
  • DD
    Dan DiTorrice
    Aug 15, 2025
    1.0
    Prices are crazy High for at best average subs. It was not freaky fast. Three normal subs for $30. Asked for a cup for water and was told its .31 cents for a cup. Im done with this place.
  • JR
    JOE R
    Aug 8, 2025
    1.0
    Ordered a sandwich and soda, I felt like the sandwich had stale bread because the bottom of the bun was hard like cardboard. I asked the cook if the bread was fresh and he proceeded to to open the sandwich and prod around the bun for some reason, grossed out completely. He then said I bake the bread at 6 am. I grabbed my soda and walked out the door - no refund no offer to remake. I felt that the person was rude for doing this. Never again.