Service Quality
Customers frequently praised the friendly and welcoming staff, but there were numerous complaints about poor customer service and rude interactions, particularly from management.
Delivery Issues
Many reviews highlighted significant delays in delivery times, often exceeding the advertised 'freaky fast' promise, leading to customer frustration.
Food Quality
While some customers enjoyed the food and found it fresh and tasty, there were multiple reports of incorrect orders, stale bread, and even hair found in sandwiches.
Pricing Concerns
Several customers expressed dissatisfaction with high prices, particularly for drinks and delivery fees, and noted that the value did not match their expectations.