Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Allis, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.
Product Consistency
Many reviews highlighted inconsistency in drink preparation and food quality, with complaints about watered-down drinks and stale donuts.
Friendly Staff
Despite the negative feedback, several customers praised specific employees for their friendliness and helpfulness.
Cleanliness and Environment
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and a disorganized environment.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, with many customers receiving incorrect items or poorly made drinks.
TD
Travis (Doughboy_Food_Reviews)
2 days ago
4.0
Dunkin' Original Blend: Dunkin' Donuts originated in Massachusetts in 1950. Fast forward almost 70 years to 2019, the company dropped the Donuts and now goes by just Dunkin'. This was part of a rebranding initiative as the chain became more beverage focused (and it shows with the quality of what they call donuts). In a way it worked, because I don't have anything bad to say about their original blend coffee. Surprisingly little information is available on this blend other than it's a medium roast made with Arabica beans from Central and South America. I found it to have a smooth and mild flavor. Not something I would go out of my way for, but I would gladly sip it again. Doughboy approved 😋.
Doughboy_Food_Reviews
*I brew my coffee using 8oz of water to 2 tablespoons of grounds, adding 1 packet of Splenda and 1.5oz of vanilla almond milk
JR
Joe Rehbein
Feb 24, 2026
4.0
Did the drive thru for a refresher. Exactly as one would expect. Quick, and delish
ZO
Zach Otto
Jan 1, 2026
5.0
Took a few of my memory care residents here earlier today. The overall experience was great! The food was FRESH, and the staff were BEYOND friendly!
MM
Melissa
Dec 5, 2025
1.0
They dont know how to make the iced tea correctly here. The green is very weak in color and taste and they have not had black tea available for months as their "machine" is broken. The service sucks too, you get ignored and all they do is goof off. Don't recommend this location.
AR
Alex R.
Nov 20, 2025
1.0
The employee was rude that was taking my order. She was rushing me to complete my order and had a bad attitude. Then the person who made my strawberry dragon fruit refresher gave me less of my drink because I wanted no ice. Like what kind of service is this?
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