Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold or poorly prepared food, with several instances of missing items from orders.
Customer Service
Numerous reviews highlighted rude or unhelpful staff, with complaints about poor management and lack of accountability.
Pricing
Customers expressed dissatisfaction with high prices relative to the quality of food received.
Service Speed
While some customers noted quick service, others experienced long wait times and disorganization, especially during drive-thru orders.
JB
Jerry Brewer
Jan 5, 2026
5.0
The server was very efficient kind when taking my order.I even bought an apple pie
DB
Denise Barba
Nov 24, 2025
1.0
We tryed Arby’s beef cubes it use artificial liquid smoke.and a terrible rub and it’s baked.
And service was ok 1 couple in the restaurant no one in the drive threw..the food was so bad we threw it in the garbage..the fries were cold.the meat was terrible grill it right or don’t do it at all.. get the onions off the buns…
AB
Andra “Andra AT. Bush”
Nov 22, 2025
3.0
The food is… well Arby’s but even when it’s slow they somehow still provide food that is put together messy and rushed. I’m usually cool with that - I don’t mind as I’m a messy eater anyway. However the staff is unfriendly and when they double charged me for something - the worker responded rudely. I came to her very nice and just mentioned that I was double charged and asked to have it removed and refunded… maybe she was having a bad day but still…. Politeness goes a long way.
CC
Cody
Oct 29, 2025
1.0
Came around 10 o’clock at night mind u that they close at 11 so u think it will be fresh. Well No it wasn’t it was cold. But after I pay they made me go to the front by the door and after a few minutes an employee came out with it. When I got home and open the bag I noticed that they forgot my 5 pc steak nuggets and I called the restaurant and apparently the manger said oh sorry about that we forgot to put it in there. Like it your job to make sure everyone got everything they paid for. And all he said was we can take down ur information and u can come back in the future to get them. And I then ask well that wasn’t for me and what can you guys do because you guys forgot to add it in the bag and the person who they was for was upset because that was his food. He then said the same thing. And then I ask well can u guys do anything else for it because that not my fault and I shouldn’t have to come in the future just for those nuggets and the manger the was Swearing at me on the phone and telling me to get off the phone before he hung up. This location has really went downhill in the past few years. I highly recommend eating someone else in Mequon or going to a different Arby’s location that actually care about their customers and make sure u get everything you paid for and it being hot
AB
Ann Brebeck
Sep 29, 2025
3.0
The gyro sandwich was average-- nothing special. We will continue to seek the same at Greek restaurants. We thought the Reuben was a good value and will bre back again. Curly fries were excellent.