Chipotle Tosa Mayfair is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on customer service; some praised staff while others reported rudeness and poor attitudes.
Food Quality
Inconsistent food quality; issues with freshness, portion sizes, and cleanliness reported frequently.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes and skimping on ingredients.
Cleanliness
Concerns raised about cleanliness and sanitation practices in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing ingredients, especially for online orders.
KS
Kevin Schanz
Nov 11, 2025
5.0
Always good and consistent
CR
Carie Rucker
Nov 6, 2025
1.0
I visit this Chipotle location almost every day on my break and have always enjoyed the food and service — until today. I found a strand of hair in my bowl and approached the staff privately and respectfully to let them know. Instead of handling the situation professionally, the person I spoke to (who appeared to be the manager) said, “We all wear hats to prevent this from happening. It probably came from you.”
That response was completely unprofessional and disrespectful. I wasn’t looking for confrontation or a free meal — I simply wanted to make them aware of the issue. As a loyal customer who spends money here daily, I expected understanding and accountability, not blame. Even other employees seemed to agree that his reaction was out of line.
I wanted to bring this to your attention because I value Chipotle and want to continue dining here, but that type of treatment toward customers is unacceptable. I would appreciate it if this situation is addressed properly.
PS
Peter Stanek
Nov 2, 2025
1.0
Do not bother ordering delivery from this Chipotle. They routinely get orders wrong and after forgetting an entire meal for the second time, we’ll go elsewhere for delivery
MD
Michael D
Oct 20, 2025
5.0
I had probably one of the better experiences at this chipotle than most. I’ve been here twice in the last week and have had awesome customer service. Trey was working and making my food and definitely one of the nicest and most respectful people I’ve met in the service industry. Give that man a raise.
TC
Timothy Clark
Oct 13, 2025
1.0
Use hair nets like workers at chick-fil-A do. You see them where those at Chick-fil-A Chipotle doesn't have money for hairnets? This Chipotle has really gone downhill.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Tosa Mayfair serve?
Chipotle Tosa Mayfair serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial additives.
What are the operating hours of Chipotle Mexican Grill in Wauwatosa?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Wauwatosa?
Chipotle Mexican Grill is located at 2711 N Mayfair Rd, Milwaukee, Wauwatosa, WI 53222, across from Wells Fargo.
Does Chipotle Tosa Mayfair offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services.
Can I order online for Chipotle Tosa Mayfair?
Yes, you can order online via Chipotle's official order site or their mobile app.
How does Chipotle Mexican Grill ensure food quality and sustainability?
They prioritize "Food with Integrity" by sourcing ingredients responsibly, using only 53 real ingredients, with no artificial colors, flavors, or preservatives.
Are there any nearby restaurants where I can find different cuisine options near Chipotle Tosa Mayfair?
Yes, nearby options include Ginza Japanese Restaurant for sushi, Maxfield's Pancake House for breakfast, and Cheesecake Factory for American cuisine.
What nearby services can I access around Chipotle Tosa Mayfair?
Nearby services include health providers like Mohammad Fareed, MD, Milan Laser Hair Removal, The Good Feet Store, and beauty salons such as Ly Ly Nails & Spa and Glowstudio Mke.
Is there a bank close to Chipotle Tosa Mayfair for convenient transactions?
Yes, Wells Fargo Bank is located across from Chipotle, making banking convenient during your visit.
How can I stay updated on Chipotle Tosa Mayfair and access exclusive offers?
You can sign up for Chipotle Rewards to get exclusive offers and free food, and follow their social media channels including Facebook, Instagram, Twitter, Pinterest, and YouTube.