Bangkok Kaizen | Authentic Thai & Japanese Cuisine

Reviews

• TK

  Tracy Kub

  6 days ago
  5.0
  The food was wonderful and the atmosphere nice with not-too-loud background music and light colors. We didn't have a reservation, but we got there when they first opened and were seated. The place is clean, including the bathrooms. It is also reasonable priced. I will go again.
• CL

  C L

  Feb 23, 2026
  2.0
  The place is bright and is clean. Decent decor. We did the AYCE sushi option for dinner. It's overpriced for around 37.99 per person and the 90 minute time limit is ridiculous. A lot of the rolls are the same you can get for cheaper at other AYCE sushi restaurants. Rice is packed too heavy on the sushi rolls because they want you to feel full faster and it's cheaper for them. Only the dinner rolls are decent. Pad Thai and Pad se ew were not seasoned as well. Waitress was great though!
• LN

  Lin Nelson

  Feb 10, 2026
  4.0
  Ordered takeout on the website for a group lunch. Food was prepared quickly, and the everyone who could eat it loved it. Unfortunately the restaurant doesn’t post allergen information online and wasn’t answering the phone, so I was unable to verify safety for someone with celiac/gluten allergy. I gave them 4 instead of 5 stars because of this lack of accessibility for people with food restrictions, but the timeliness and taste were reportedly great. If the menu were labeled and allergy check boxes available when online ordering, I would have rated higher.
• KA

  Kaitlyn A

  Feb 6, 2026
  2.0
  Food here is amazing!! My review would’ve been 5 stars but the service is bad. They don’t limit takeout orders, so everything gets very backed up. My order was supposed to be ready at 6:35pm and I went in the restaurant multiple times and it wasn’t ready until 7:30pm… already paid online before picking it up so I couldn’t change how much I tipped. They need to do better on the takeout side of things because it was a disaster. The hostess was stressed and not versed in customer service. Told me to wait 20 minutes, then after 20 minutes I was told to wait another 15 minutes and then after 15 minutes I was told to wait another 15 minutes. I will be ordering from another local Thai restaurant next time.
• SS

  Sarah

  Jan 30, 2026
  1.0
  The service was terrible. I have been there twice and each time it was bad. The first time it took a very long time for a server to over and take our drink order, at least 15 minutes. The second time the wait was about 40 minutes which is fine it was a friday but once we were sat again no one came over for at least 10 minutes. We ordered an appetizer, entries, and drinks all at once. We got the drinks and the appetizer within a normal amount of time, but it took at least another 30 minutes of waiting to get two sushi rolls after the appetizer but we never got the third dish which was a hot dish. The server said the last meal would be out shortly but it wasn't. Waited another 20 minutes and finished our sushi which we thought was wrong since it was not what the description said. The sofe was not free refill which we were not told and it was not listed on the menu. Do not go unless you want to have service problems.

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