Customers praised the food for its delicious flavors and authentic Thai and Japanese dishes, with many highlighting specific items like Pad Thai and sushi.
Service Issues
Several reviews mentioned inconsistent and slow service, with long wait times for food and drinks, and some customers felt ignored by staff.
Atmosphere
The restaurant's decor and ambiance received positive feedback, being described as beautiful and inviting.
Takeout Experience
While many enjoyed the takeout, there were complaints about missing items and delays in order fulfillment.
Pricing Concerns
Some customers felt that the portion sizes did not justify the prices, and there were complaints about extra charges for leftovers.
SW
Stephanie Wezelman
4 days ago
5.0
Best takeout we’ve had in the area. Highly recommend.
BK
B Kershner
Jan 3, 2026
5.0
We ordered the Bangkok Kai-za for a family dinner and it was awesome! Very nicely packaged too. Will definitely do it again.
CS
Clem Schumacher
Jan 3, 2026
5.0
Such an amazing place! The decor is absolutely beautiful, and the hostess is so nice. Food comes quick and is delicious, lots of options especially for vegetarians I highly recommend, the meat options are good too! A bit slow to be checked on at the end of the meal for boxes and the check, but otherwise a great dining experience.
TH
Troy Hirschfield
Dec 12, 2025
1.0
We had a.bad experience the first time due to long wait for food, which restaurant was not that busy. Our second trip was just as bad. Our first two entries came out fairly quickly, we had to wait 50 minutes for our third person meal of sushi for 50 minutes after we finished our meals.
MC
Marcos Candelaria
Dec 11, 2025
5.0
This is my second time dinning here and it is is simply delicious. This is by far the best Thai/Japanese restaurant in the area. I used to frequent many restaurants like this during my time in Chicago and can tell you this one is right up there with my experience with Thai/Japanese restaurants in Chicago.
Frequently Asked Questions About Bangkok Kaizen | Authentic Thai & Japanese Cuisine
What are the regular operating hours of Bangkok Kaizen?
Bangkok Kaizen is open Monday and Wednesday to Sunday from 11:00 AM to 3:15 PM and then again from 5:00 PM to 8:45 PM. The restaurant is closed on Tuesdays.
What delivery and pickup options does Bangkok Kaizen offer?
Bangkok Kaizen offers both in-store pickup and delivery services for your convenience.
What are Bangkok Kaizen's delivery hours?
Delivery is available Monday and Wednesday to Sunday from 11:00 AM to 3:15 PM and from 5:00 PM to 8:15 PM. Delivery service is not available on Tuesdays.
Can I order takeout from Bangkok Kaizen? If so, when?
Yes, takeout is available Monday and Wednesday to Sunday from 11:00 AM to 3:15 PM and 5:00 PM to 8:15 PM. The restaurant is closed for takeout on Tuesdays.
Where is Bangkok Kaizen located?
Bangkok Kaizen is located at 11200 W Burleigh St suite 120, Wauwatosa, WI 53222, USA.
What types of cuisine does Bangkok Kaizen serve?
Bangkok Kaizen specializes in authentic Thai and Japanese cuisine, including sushi, seafood, noodles, and Asian fusion dishes.
What is the price range at Bangkok Kaizen?
The price range at Bangkok Kaizen is considered moderate (TWO).
Are there any nearby places to visit after dining at Bangkok Kaizen?
Yes, nearby you can visit Taqueria El Jefe for Mexican food, Cafe Grace for French cuisine and a cozy café atmosphere, or ABV Social for a sports bar and gastropub experience.
How can nearby restaurants like Taqueria El Jefe and Mex Avenue complement a visit to Bangkok Kaizen?
If you want to explore diverse cuisines, you can visit Taqueria El Jefe or Mex Avenue, both offering Mexican and taco dishes, before or after enjoying authentic Thai and Japanese dishes at Bangkok Kaizen.
Are there nearby bars or breweries where customers can go after dining at Bangkok Kaizen?
Yes, after dining you can visit Good City Brewing, a nearby brewery and pub, or ABV Social, a sports bar and gastropub, for drinks and a lively atmosphere.