McDonald's

3.0
940 reviews
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Business Details

N2545 Plaza Rd, Wautoma, WI
54982, United States
(920) 787-2724
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N2545 Plaza Rd, Wautoma, WI
54982, United States

Hours

Reviews

3.0
940 reviews
5 stars
234
4 stars
155
3 stars
182
2 stars
102
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers experienced long wait times, both in drive-thru and dine-in, with some reporting waits of over 30 minutes.

Cleanliness

The dining area was noted as clean by some, but others reported dirty tables and unsanitary conditions.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
  • JM
    Jere Meddaugh
    2 days ago
    4.0
    It's what you would expect for a McDonald's.
  • AA
    A
    Nov 8, 2025
    1.0
    Parents with small children beware! My family and I were excited to enjoy and visit this McDonald's for the first time and experience the play place. Immediately upon entering the play area, it was freezing! Like 45°-50° max. Literally the other children were shivering and the other parents were wearing their coats with hands in pockets to stay warm. Within several minutes a young boy (7-10 yrs) sitting at the tables in the play place began talking in very loud profanity (F bombs, etc.). After a minute or so he left the play area. The other parents and I looked at each other not sure where their guardian was. Another parent went to the counter to inquire about the boy and a woman in a black manager shirt, very rudely stated the child was her son before aggressively walking past the parent to pick up her son's belongings scattered on the floor throughout the restaurant. The bathrooms were also disgusting (not even any soap in the women's bathrooms). I fully understand how hard it can be to obtain childcare and to provide for your family but to allow your child to behave so inappropriatly in front of children under 5 is unacceptable. Disgusting facility and not child appropriate.
  • CC
    Chris
    Nov 5, 2025
    5.0
    Good customer service
  • SY
    Sue Yourich
    Nov 3, 2025
    4.0
    They did not get pumpkin spice flavor in this year. Was disappointed 😞
  • JK
    Judie Kennedy
    Oct 26, 2025
    1.0
    It takes too long for them to get my nuggets
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at N2545 Plaza Rd, Wautoma, WI?

McDonald's is open daily from 05:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 05:00 AM to 10:30 PM.