McDonald's

3.0
939 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N2545 Plaza Rd, Wautoma, WI
54982, United States

Hours

Reviews

3.0
939 reviews
5 stars
234
4 stars
155
3 stars
182
2 stars
102
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the dining area and bathrooms.

Staff Attitude

Mixed feedback on staff friendliness, with some customers noting rudeness and lack of attention.

Food Quality

Inconsistent food quality, with complaints about cold or improperly prepared items.

Positive Experiences

Some customers praised specific staff members and noted positive experiences with food and service.
  • JM
    Jere Meddaugh
    Nov 22, 2025
    4.0
    It's what you would expect for a McDonald's.
  • AA
    A
    Nov 8, 2025
    1.0
    Parents with small children beware! My family and I were excited to enjoy and visit this McDonald's for the first time and experience the play place. Immediately upon entering the play area, it was freezing! Like 45°-50° max. Literally the other children were shivering and the other parents were wearing their coats with hands in pockets to stay warm. Within several minutes a young boy (7-10 yrs) sitting at the tables in the play place began talking in very loud profanity (F bombs, etc.). After a minute or so he left the play area. The other parents and I looked at each other not sure where their guardian was. Another parent went to the counter to inquire about the boy and a woman in a black manager shirt, very rudely stated the child was her son before aggressively walking past the parent to pick up her son's belongings scattered on the floor throughout the restaurant. The bathrooms were also disgusting (not even any soap in the women's bathrooms). I fully understand how hard it can be to obtain childcare and to provide for your family but to allow your child to behave so inappropriatly in front of children under 5 is unacceptable. Disgusting facility and not child appropriate.
  • CC
    Chris
    Nov 5, 2025
    5.0
    Good customer service
  • SY
    Sue Yourich
    Nov 3, 2025
    4.0
    They did not get pumpkin spice flavor in this year. Was disappointed 😞
  • JK
    Judie Kennedy
    Oct 26, 2025
    1.0
    It takes too long for them to get my nuggets

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at N2545 Plaza Rd, Wautoma, WI?

McDonald's is open daily from 05:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 05:00 AM to 10:30 PM.