CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Wausau is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were several complaints about missing ingredients, poor portion sizes, and inconsistent quality.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Customer Service
Mixed feedback on customer service; some employees were praised for their friendliness, while others were criticized for rudeness and lack of professionalism.
Availability of Items
Frequent reports of being out of stock on popular menu items and ingredients, leading to customer dissatisfaction.
BS
Barbara Simmons
5 days ago
5.0
Love the bread. A hearty crunchy Italian style. Not doughy like other places with their white sub rolls.
SS
SJR
6 days ago
3.0
The food quality was good, although the sandwich was put together horribly.
A very average experience.
RK
Reven Kowalchyk
Nov 9, 2025
5.0
I was driving through and saw that you have a Panera bread in Wausau and I was so excited about it. I went in there and the manager. Lisa was amazing. She took care of my order right away. I had questions about gluten-free products and she answered those and suggested a few other things. I ended up getting a bunch of bagels for my family and they all loved it thank you so much Lisa for your help. You were so nice and I appreciate that you don’t get that very often anymore from people. It was nice to be treated like family
JM
Jade Myers
Nov 9, 2025
5.0
This location is wonderful!!! They are always going above and beyond and Lisa stands out for her strong leadership! Clean atmosphere! Wow! Will be returning.
EM
Elevators from Wisconsin and More
Nov 8, 2025
2.0
Not impressed. Last night I ordered the chicken garden caprice but with added chicken. The guy then said "if you get the chicken fontega and replace the chipollete with the garlic sauce and then add the lettuce it will be the exact same" I said ok. Only to find out they didnt put the dark green lettuce on my sandwich like I asked they put iceberg lettuce on it. Not following what my origional order was. Then they said they would remake it. They remade it but fast. And after I pulled out I took a bite and the chicken was cold in the middle. Not worth 15 dollars for one sandwich. They also didnt give em a baget and didnt even ask if I wanted one.