McDonald's

3.6
981 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4702 Rib Mountain Dr, Wausau, WI
54401, United States

Hours

Reviews

3.6
981 reviews
5 stars
356
4 stars
240
3 stars
184
2 stars
72
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and inconsistent portion sizes.

Cleanliness

Several customers noted that the establishment was dirty, with unclean tables and unsanitary conditions.

Staff Performance

While some customers praised individual staff members for their friendliness and service, overall staff performance was criticized for being slow and unprofessional.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost of food was not justified by the quality.
  • AA
    Alexis Ange
    Nov 17, 2025
    1.0
    If I can give a zero I would the play place was beyond nasty we went at 8am in the morning and the glass was full of hand prints tables where dirty and the play area was sticky no one clean it from the previous night and you can tell we wait 30min for our food and left to go to a different location the was absolutely gross never coming to this location again and I suggest no one else’s does
  • CE
    Cheyenne Eccles
    Nov 9, 2025
    1.0
    My kids got Hand, Foot and Mouth from this play place; definitely NOT recommend for anyone with small children
  • CL
    Calvin Luebbe
    Nov 8, 2025
    1.0
    They all always mess up your order can never give you your full order wouldn’t recommend getting a big order cause they will mess it up
  • EK
    Elizabeth Kemp
    Oct 31, 2025
    2.0
    Normally I have good experiences at this location but today there wasn't even half filled for the kids fry no salt on the fries and we're cool.no napkins I had to ask for some. I get it was a busier lunch but it just seemed like they weren't trying today.
  • ZD
    Zac Davids
    Oct 28, 2025
    1.0
    It's great, nobody to even take an order. God forbid i want a simple mcdouble with bigmac sauce, pretty easy right? Nope, can't even order it on the stupid screen you have to order off of. Never going back, such a joke. It's not that hard to have someone take a simple order.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4702 Rib Mountain Dr?

McDonald's is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.