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McDonald's

3.6
(992 reviews)

Business Details

4702 Rib Mountain Dr, Wausau, WI
54401, United States
(715) 355-4874
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4702 Rib Mountain Dr, Wausau, WI
54401, United States

Hours

Reviews

3.6
992 reviews
5 stars
361
4 stars
240
3 stars
185
2 stars
74
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food, with some experiencing delays of over 30 minutes and frequent order mistakes.

Staff Attitude

Feedback highlighted inconsistent staff attitudes, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the dining area and play place, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or improperly prepared items, and concerns about the freshness of ingredients.

Management Feedback

Some reviews praised specific staff members for their excellent service, while others criticized management for poor oversight and handling of customer complaints.
  • RK
    Roman Karabutin
    1 day ago
    5.0
    It is always hard for McDonald's restaurant get a good review. I really appreciate when the team goes an extra mile to deliver the best experience that they can. My order was fulfilled in a timely manner. Coffee was great and the food exactly how I wanted. Keep on the good work!
  • AS
    Andrey S
    Feb 22, 2026
    5.0
    Very good service!
  • DB
    Drake Bowman
    Feb 19, 2026
    1.0
    employees were very rude. Homeless lady was sitting in there laughing at me and my friends and it is very uncomfortable. I swear she was gonna kill me honestly. The worker threw ketchup at me and my friends. food took absolutely ever. begging for five star reviews everywhere in the store.
  • AM
    Alison MacDonald
    Feb 15, 2026
    2.0
    world’s slowest mcdonald’s. we waited just about 30 minutes for our food. 3 other families have complained about missing food in drive through orders, curbside orders being at least 20 minutes late and another dining in family waited 25 minutes for their food. I feel bad for the employees but the situation remained unmanaged during our stay.
  • JR
    Jennifer Roberts
    Feb 14, 2026
    1.0
    Do not order the Shamrock Shake from this location… Absolutely disgusting 🤢 way too much food coloring

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4702 Rib Mountain Dr?

McDonald's is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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