McDonald's

3.6
988 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4702 Rib Mountain Dr, Wausau, WI
54401, United States

Hours

Reviews

3.6
988 reviews
5 stars
359
4 stars
240
3 stars
185
2 stars
73
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and incorrect orders, indicating a decline in service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and play place, with some customers taking it upon themselves to clean tables.

Staff Performance

While some staff members received praise for their friendliness and service, others were criticized for rudeness and lack of professionalism.

Food Quality

There were numerous complaints about cold, improperly prepared food and issues with order accuracy, affecting overall customer satisfaction.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality of food did not justify the cost.
  • CS
    Corey Sandinski
    1 day ago
    2.0
    Clean resturaunt, no problems with staff.. there was a kid chewing gum behind the counter while taking orders, preparing orders, and I assume making the orders at some points. This is unsanitary, and very unprofessional. He couldn't here me over him smacking his gum in my face. As far as i've known this is standard policy not to chew gum behind the counter. Please correct him, he's a manager with blue curly hair and I belive his name was bretsen or brastion. Thanks! I will not be back after that.
  • CU
    Chad Umble
    Dec 30, 2025
    1.0
    Definitely takes too long to prepare orders and it's a ridiculous amount of wait time that you got to have this is my third time here and I just have a ridiculous weight unnecessary
  • JL
    Janice Lyons
    Dec 27, 2025
    4.0
    Love the meal deals
  • HL
    Hannah Lehman
    Dec 24, 2025
    1.0
    Took 30 mins to get our food which was only 2 sandwich meals. Service has gone down the drain
  • AA
    Alexis Ange
    Nov 17, 2025
    1.0
    If I can give a zero I would the play place was beyond nasty we went at 8am in the morning and the glass was full of hand prints tables where dirty and the play area was sticky no one clean it from the previous night and you can tell we wait 30min for our food and left to go to a different location the was absolutely gross never coming to this location again and I suggest no one else’s does

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4702 Rib Mountain Dr?

McDonald's is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.