McDonald's

3.4
1173 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
409 Forest St, Wausau, WI
54403, United States

Hours

Reviews

3.4
1,173 reviews
5 stars
368
4 stars
235
3 stars
237
2 stars
109
1 star
224

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

Many reviews highlighted poor customer service, including rude staff and mishandling of orders.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Concerns were raised about cleanliness, particularly in the dining area and restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • KH
    Kayci Hausmann
    Dec 13, 2025
    1.0
    I got my food and idk what it is if it’s mold or something but I’m not eating from this microns agen
  • NH
    Nicolas Hiebl
    Dec 1, 2025
    5.0
    Good, cheap and fast!
  • JB
    J Button
    Nov 20, 2025
    5.0
    By far the best McD's around. The only reason I keep going back is the staff! You guys are amazing. Keep it up.
  • JD
    Jesse drake
    Oct 31, 2025
    2.0
    The monopoly go pieces aren’t suppose to stop selling until 11/02/2205. I went through the drive thru 10-31-2025 at 6:15pm. Prior to ordering I asked the drive thru employee which items had the monopoly go on them so I knew what I could order to play. He had no idea besides the large drinks and fries come with them. I proceeded to order those things and when it came time to get my order there were no game pieces provided. When asked about it they said they ran out.. I’m disappointed that I wasn’t told until asked when this is something heavily advertised and not brought to our attention prior to the order
  • LR
    Leanne Rust
    Oct 30, 2025
    3.0
    Went to this McDonald's. The food and service is usually decent. More the food than anything. But I came tonight around 11:30 pm after I had just gotten off work for some food and I went through the drive thru. Ordered a kids meal and quarter pounder with cheese. My fries were hot and fresh but when I got home to eat my burger it was cold and dry. Not to mention the MANAGER that took my order was rude and unhelpful. She told me to give her a minute so I sat at the speaker for 6 minutes before she came back and was rude saying "Are you ready to order yet" in a snobby tone. Unfortunately I didn't get her name. But I will not be going to this location late at night anymore. Definitely before 9 pm is when I've had best service.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Forest St in Wausau?

McDonald's is open 24 hours a day from Monday to Saturday, and on Sunday it is open from 5:00 AM to 4:00 AM the next day.

What are the delivery hours for McDonald's on Forest St in Wausau?

Delivery is available daily from 5:00 AM to 10:00 PM.