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McDonald's

3.4
(1173 reviews)

Business Details

409 Forest St, Wausau, WI
54403, United States
(715) 842-2999
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
409 Forest St, Wausau, WI
54403, United States

Hours

Reviews

3.4
1,173 reviews
5 stars
368
4 stars
235
3 stars
237
2 stars
109
1 star
224

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with several instances of missing items or incorrect orders.

Customer Service

Customer service experiences varied widely, with numerous complaints about rude staff, long wait times, and poor handling of issues.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty restrooms and food handling concerns.

Staff Performance

While some reviews praised the friendliness and efficiency of certain staff members, many others highlighted a lack of training and professionalism among employees.
  • KH
    Kayci Hausmann
    Dec 13, 2025
    1.0
    I got my food and idk what it is if it’s mold or something but I’m not eating from this microns agen
  • NH
    Nicolas Hiebl
    Dec 1, 2025
    5.0
    Good, cheap and fast!
  • JB
    J Button
    Nov 20, 2025
    5.0
    By far the best McD's around. The only reason I keep going back is the staff! You guys are amazing. Keep it up.
  • TE
    tristan Emmerich
    Nov 2, 2025
    1.0
    Took 10 minutes standing at the front counter just to get sauces idk what is wrong with this store but its always been horrible with messing up orders and never taking care of people in their lobby always focused on drive through and hides around the corners
  • JD
    Jesse drake
    Oct 31, 2025
    2.0
    The monopoly go pieces aren’t suppose to stop selling until 11/02/2205. I went through the drive thru 10-31-2025 at 6:15pm. Prior to ordering I asked the drive thru employee which items had the monopoly go on them so I knew what I could order to play. He had no idea besides the large drinks and fries come with them. I proceeded to order those things and when it came time to get my order there were no game pieces provided. When asked about it they said they ran out.. I’m disappointed that I wasn’t told until asked when this is something heavily advertised and not brought to our attention prior to the order

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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