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McDonald's

3.4
(1137 reviews)

Business Details

2002 W Stewart Ave, Wausau, WI
54401, United States
(715) 845-8070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 W Stewart Ave, Wausau, WI
54401, United States

Hours

Reviews

3.4
1,137 reviews
5 stars
330
4 stars
274
3 stars
230
2 stars
102
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 15-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Customer experiences with staff were inconsistent; some reported friendly service while others encountered rudeness or lack of attention.

Cleanliness

The establishment was noted for being clean, but some customers reported dirty tables and restrooms.

Food Quality

While some customers found the food acceptable, others complained about poor quality, including cold or improperly prepared items.
  • CC
    Charles Carey
    Feb 25, 2026
    1.0
    Walk in and stand at the register for 5-8 minutes before anyone acknowledges you.
  • MM
    mike mundschau
    Feb 14, 2026
    1.0
    Stopped in for a drive thru order in my way up to the nicu somehow ordering a bacon hot honey mccrispy means charge me for the regular and add bacon. I was also charged for 2 large fries and 2 medium despite only asking for 2 large fries one with a meal and 1 separately. The screen did not update in time for me to check before pulling forward but there was alot of people behind me at the time. I will not return to this mcdonald's as this is not the first time this has happened but it will be the last for me. Also witnessed what appeared to be an employee burn themselves so hopefully thats documented properly as well
  • CC
    Connie
    Jan 6, 2026
    1.0
    Service is slow, and not always accurate. Watch your change back, they tend to take a donation when you've clearly said no. Also be sure to check your orders, problem with something as simple as coffee. At two different locations when we went inside we were ignored by staff while waiting to order. Another place we ordered and didn't get our food for over 20 minutes. This is not fast food!
  • NN
    Noah
    Dec 19, 2025
    5.0
    The place is nice and clean. Updated and great food.
  • BL
    Brenda Lovitt
    Nov 9, 2025
    1.0
    Complain that they’re short staffed but still have staff taking their sweet time getting stuff together and taking over 30 minutes to bring food out on a mobile order and FORGOT some so had to go back and waited over another 30 minutes. This location sucks.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2002 W Stewart Ave, Wausau?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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