McDonald's

3.4
1127 reviews
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Business Details

2002 W Stewart Ave, Wausau, WI
54401, United States
(715) 845-8070
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 W Stewart Ave, Wausau, WI
54401, United States

Hours

Reviews

3.4
1,127 reviews
5 stars
325
4 stars
272
3 stars
229
2 stars
102
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food preparation, often exceeding 15-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Friendliness

While some customers praised friendly staff, others experienced rude or unhelpful service, indicating inconsistency in employee behavior.

Food Quality

Several reviews mentioned poor food quality, including cold or improperly prepared items, contributing to dissatisfaction.

Cleanliness

The establishment was noted for being clean, but some customers reported issues with dirty tables and restrooms.
  • BL
    Brenda Lovitt
    Nov 9, 2025
    1.0
    Complain that they’re short staffed but still have staff taking their sweet time getting stuff together and taking over 30 minutes to bring food out on a mobile order and FORGOT some so had to go back and waited over another 30 minutes. This location sucks.
  • CL
    Caleb L
    Nov 3, 2025
    2.0
    The only reason I give this a two is because the food was made properly. Service took about 5 minutes to get someone to the counter even though people were standing around only worker worming was Drive thru she was doing some work. Worst part of this trip had to be I go up and ask for water and I'm getting charged for it? Like what? Charged to get some water? I can go anywhere else and get water for free, FREE! Why is this McDonalds charging for water?
  • JB
    jordan berlik
    Oct 13, 2025
    1.0
    You will always have to wait a minimum of 15 min. All I got was 2 large fries and it took them 20 min. Every time I go through the drive threw I get pulled ahead
  • TB
    tina beranek
    Sep 24, 2025
    4.0
    This establishment is well located on a busier street, with easy access on and off. They have free parking and a large parking area, which is handicapped accessible. They also have a public restroom. We used to drive through which the gentleman was very courteous. we pulled up to the window where He made small talk with us. he was very pleasant. It cost me over $21 for 2 breakfast meals. The size of the breakfast sandwiches are smaller, along with the price was not worth the product.
  • MS
    Mike S
    Sep 23, 2025
    1.0
    Took 25 minutes for our breakfast order. It really was ridiculous
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2002 W Stewart Ave, Wausau?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.