McDonald's

3.4
1132 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 W Stewart Ave, Wausau, WI
54401, United States

Hours

Reviews

3.4
1,132 reviews
5 stars
327
4 stars
274
3 stars
229
2 stars
102
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about slow service, with many reporting long wait times for food orders.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude or unhelpful interactions.

Cleanliness

The establishment was noted for being clean, but there were also complaints about dirty tables and restrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues with freshness and preparation.
  • CC
    Connie
    6 days ago
    1.0
    Service is slow, and not always accurate. Watch your change back, they tend to take a donation when you've clearly said no. Also be sure to check your orders, problem with something as simple as coffee. At two different locations when we went inside we were ignored by staff while waiting to order. Another place we ordered and didn't get our food for over 20 minutes. This is not fast food!
  • NN
    Noah
    Dec 19, 2025
    5.0
    The place is nice and clean. Updated and great food.
  • BL
    Brenda Lovitt
    Nov 9, 2025
    1.0
    Complain that they’re short staffed but still have staff taking their sweet time getting stuff together and taking over 30 minutes to bring food out on a mobile order and FORGOT some so had to go back and waited over another 30 minutes. This location sucks.
  • CL
    Caleb L
    Nov 3, 2025
    2.0
    The only reason I give this a two is because the food was made properly. Service took about 5 minutes to get someone to the counter even though people were standing around only worker worming was Drive thru she was doing some work. Worst part of this trip had to be I go up and ask for water and I'm getting charged for it? Like what? Charged to get some water? I can go anywhere else and get water for free, FREE! Why is this McDonalds charging for water?
  • JB
    jordan berlik
    Oct 13, 2025
    1.0
    You will always have to wait a minimum of 15 min. All I got was 2 large fries and it took them 20 min. Every time I go through the drive threw I get pulled ahead

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2002 W Stewart Ave, Wausau?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.