Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wausau, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with food being stale, cold, or improperly prepared, particularly donuts and breakfast items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of orders.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in restrooms and food handling practices.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to frustration.
Coffee Quality
While some customers enjoyed the coffee, others noted inconsistencies in preparation and temperature.
JR
Janice Rice
Oct 19, 2025
2.0
Food is okay, drinks are okay. The donuts are usually lacking, most of the time we go. We only get them for the kids, but I dont even know about justifying paying for donuts that aren't even iced completely. This isnt just a one off
SQ
Suzie Q
Oct 7, 2025
2.0
I'm not spoiled, but I don't feel like my expectations are that high. I always try things more than once. So I came here a couple weeks ago and I asked for my croissant warm, but not toasted. They sent it to me toasted, so the edges are black and crispy, but it's still barely warm. So today, I asked for my croissant warm, but not toasted. I get it cold and so...I don't even know, stale? But either way it was hard and I had to peel off half of the top and bottom to even be able to bite it. I really don't think it's difficult to put the croissant in the microwave for 15 seconds. Like I didn't even mind the hair in my sandwich, but I just wanted it warm and not crispy.
EE
Ella
Sep 27, 2025
1.0
I will NEVER and when I say never I mean it, will NEVER come to this Dunkin ever again. When I was ordering my food this lady that was taking my order looked at me with the greatest face of disgust the whole entire time, after asking her a simple question about my coffee she gave me the nastiest attitude I have ever recieved from an employee ever. While waiting for my sandwich I see her wipe the snot off her nose with her bare hands. And hearing the workers up front talk I assume is the manager or assistant manager named Ross who did this? And she’s the lady I see smoking her cigarette outside whenever I come to this Dunkin. Not to mention she didn’t wash her hands after wiping her nose. Along with this review I will be writing to corporate.
LR
Lawrence F Ramos
Sep 26, 2025
5.0
Great service wish I could remember his name because he was one of the best to servee at any Dunkin. He was one big dude who loves chocolate
CF
Craig “Moose” Falkowski
Sep 19, 2025
4.0
It's on my DoorDash pick up spot people love it I haven't tried it yet I'm sure it's great smells good
What are the operating hours of Dunkin' in Wausau, WI?
Dunkin' in Wausau, WI is open daily from 5:00 AM to 8:00 PM.
Where is Dunkin' located in Wausau?
Dunkin' is located at 225620 Rib Mountain Dr, Marathon, Wausau, WI 54401, USA.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there any special holiday drinks available at Dunkin'?
Yes, Dunkin' offers seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products using a mobile app?
Yes, you can order Dunkin' products ahead of time via the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, the Wausau Dunkin' location features a drive-thru service for customer convenience.
What nearby places can I visit before or after enjoying Dunkin'?
Near Dunkin', you can visit HuHot Mongolian Grill for an Asian buffet, Crumbl - Wausau for desserts, or The Barbershop for grooming services.
Are there any shopping options close to Dunkin'?
Yes, nearby shopping options include Plato's Closet for thrift clothing, Mattress Firm for retail shopping, and Cricket Wireless Authorized Retailer for mobile phone needs.
What family-friendly services are near the Dunkin' location in Wausau?
Nearby family-friendly services include Sylvan Learning Center for tutoring, Petco for pet supplies and dog training, and Comfort Within Massage for wellness and relaxation.