Dunkin'

4.0
465 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wausau, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
225620 Rib Mountain Dr, Wausau, WI
54401, United States

Hours

Reviews

4.0
465 reviews
5 stars
256
4 stars
98
3 stars
37
2 stars
25
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praised friendly and efficient staff, others reported rude behavior and poor customer service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing stale donuts, cold food, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and food preparation areas.

Consistency

Customers noted inconsistency in food and drink quality, with some expressing frustration over frequently unavailable items.

Positive Experiences

Despite negative feedback, there are numerous positive comments about the coffee and some staff members, indicating a potential for improvement.
  • AC
    Angie Conk
    5 days ago
    5.0
    Always good service, but today was exceptional. The staff were so quick with my order and very friendly. Cute holiday decorations and clean place
  • RB
    Radley Bentley
    Dec 5, 2025
    5.0
    I recently tried the bacon jam sandwich and I have to say I really loved it! On top of that staff was wondering and smiling, happy to be there, which definitely made the experience better!
  • RH
    Rheanna Hamrick
    Dec 5, 2025
    5.0
    Excellent service
  • JR
    Janice Rice
    Oct 19, 2025
    2.0
    Food is okay, drinks are okay. The donuts are usually lacking, most of the time we go. We only get them for the kids, but I dont even know about justifying paying for donuts that aren't even iced completely. This isnt just a one off
  • SQ
    Suzie Q
    Oct 7, 2025
    2.0
    I'm not spoiled, but I don't feel like my expectations are that high. I always try things more than once. So I came here a couple weeks ago and I asked for my croissant warm, but not toasted. They sent it to me toasted, so the edges are black and crispy, but it's still barely warm. So today, I asked for my croissant warm, but not toasted. I get it cold and so...I don't even know, stale? But either way it was hard and I had to peel off half of the top and bottom to even be able to bite it. I really don't think it's difficult to put the croissant in the microwave for 15 seconds. Like I didn't even mind the hair in my sandwich, but I just wanted it warm and not crispy.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wausau, WI?

Dunkin' in Wausau, WI is open daily from 5:00 AM to 8:00 PM.

Where is Dunkin' located in Wausau?

Dunkin' is located at 225620 Rib Mountain Dr, Marathon, Wausau, WI 54401, USA.