Many customers reported poor service, including rude staff and incorrect orders.
Product Quality
Several reviews mentioned melted or improperly prepared ice cream and food items.
Management Changes
Customers noted a decline in service and quality since new ownership took over.
Pricing Concerns
There were complaints about increased prices and perceived value for money.
Limited Seating
Customers expressed dissatisfaction with the lack of indoor seating options.
RP
Rudra Patel
Feb 4, 2026
5.0
Awesome staff. Every order is made perfectly. Super convenient with online ordering. I’ve never waited long, even with a big order. This location rocks!
KF
Kirsten F
Jan 31, 2026
1.0
We received a banana split with no banana. We were not told they were out or anything. They simple drowned the whole thing in whipped cream so we couldn't tell until we left. The two mini blizzards we ordered were melted and soupy. I do not recommend ordering from here.
8B
80 Bucks
Jan 4, 2026
3.0
Upcharged our snickers blizzard, gave us a Oreo blizzard instead of Reese’s, and we can’t sit inside
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