McDonald's

3.4
971 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 S Western Ave, Waupaca, WI
54981, United States

Hours

Reviews

3.4
971 reviews
5 stars
318
4 stars
184
3 stars
197
2 stars
102
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned issues with food freshness, including cold fries and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and lack of hand sanitizer.

Management Issues

Multiple reviews highlighted poor management practices, including rude behavior from managers and lack of staff training.

Mixed Experiences

While some customers had positive experiences, many others reported consistent problems, indicating a lack of reliability.
  • C6
    Cheeseburger 645
    Nov 16, 2025
    1.0
    Has to be the worst McDonald's in the state if not the country. We never bother dining in because it's always dirty. Sat in the 2nd drive thru while watching five other cars get helped in the 1st lane. Today we got the big breakfast and there was a thick curly hair in our pancakes. Was definitely not worth the 10 minute wait in line. I would add a picture but it's not giving me the option to.
  • BW
    Becca Wing
    Oct 6, 2025
    2.0
    Stopped in on the way home Saturday night 10/4/25 Of course no one at the front to greet you as with most McDonald's now days and have to order at the kiosk which didnt give an option to pay cash 🙄 Most disturbing and disgusting thing I saw was the woman working by the drive thru side packing orders who looked to maybe a manager(not 100% sure she had a different type of uniform shirt from everyone else) looked to either be sick or fighting allergies quit badly, proceed to wipe her nose across the back of her hand several times continuing to pick up food and put it in bags. NO GLOVES!!!!!! The employee who had packaged my order also had no gloves on. I should have refused the order and asked for a refund but it was getting late and I still had a 45 minute drive home with my special needs son who wanted his nuggets (IFYKYK) Out of the 4 employees I saw only one that looked presentable for work, the others looked as if they just rolled out of bed already dressed for work. I am not sure where or when folks have lost the pride in not only your work but how you look at work but ya'll need to find it again. Managers need to uphold the policies I'm sure that are in place for such things as gloves, washing hands and being presentable.
  • JO
    James Otremba
    Oct 5, 2025
    5.0
    It’s McDonalds always good for what it is
  • NH
    Nikki Helms
    Sep 21, 2025
    1.0
    Camping in the rain, I decided instead of trying to cook, I'd run and grab a quick burger. This was the closest place to my location. Waited nearly 15 minutes for a double cheeseburger meal and 4pc nuggets. When I finally got my food, I think my fries were hours old, but nowhere near as old as the nuggets. They may have been days old. They weren't even warm. They also accidentally gave me 2 orders of nuggets. Not like they were any better. It didn't seem like they were overly busy. It was nearly 7pm when I was there. Sad that there wasn't even an apology for the wait.
  • MR
    Mike Robinson
    Sep 1, 2025
    5.0
    Good. Hit the spot after a long day at Hartman Creek state park. 5 kids, 2 adults, orders perfect.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 200 S Western Ave, Waupaca, WI?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, the McDonald's at 200 S Western Ave has a drive-thru open from 5:00 AM to 11:00 PM every day.