Dairy Queen Grill & Chill

3.9
353 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
304 E Badger St, Waupaca, WI
54981-1534, United States

Hours

Reviews

3.9
353 reviews
5 stars
173
4 stars
79
3 stars
32
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and accommodating staff, there were also numerous complaints about rudeness and poor service.

Food Quality

Feedback on food quality was mixed; some enjoyed the freshness and taste, while others reported issues with cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, indicating a need for better maintenance.

Order Accuracy

Many customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.

Pricing

Customers noted that prices were higher than competitors, with some feeling that the value did not match the quality received.
  • MK
    Mark Kranich
    Dec 30, 2025
    5.0
    Did a great job of handling?Our large group?Food was delicious excellent staff
  • AH
    Amber Hostettler
    Dec 11, 2025
    5.0
    We love you DQ. Always a positive experience when I stop here. So kind and considerate of others. Will return soon!
  • AB
    Adrianna Buck
    Oct 27, 2025
    5.0
    This Dairy Queen has the best customer service of all the fast food restaurants in the area. They always have smiles and prepare fresh, delicious food every time. I honestly had only ever gotten their blizzards and tasty frozen treats, but tried some of their food and was blown away by the freshness and the cheese curds -oh goodness- are those some of the best I’ve had especially for fast food. Thanks to all the employees for always being on your A game at this location!
  • JL
    John Lukas
    Oct 26, 2025
    1.0
    Huge failure by people in cushy management jobs who don't know or care about the needs of people actually doing the manual labor.
  • KC
    kitty cake
    Sep 19, 2025
    4.0
    The usual workers are always nice, and listen to any issues with concern, I know it is only their job but they do good at making sure that communication and understanding is nonnegotiable in the work environment. I have seen some issues with store maintenance but I know there is only so much those under paid front workers can do. I hope corporate comes around for the sake of this store, it needs some outside love and help, to keep those good spirit hard workings employees. <3

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Waupaca offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.

What are the operating hours for Dairy Queen Grill & Chill in Waupaca?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.