Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
349 reviews
5 stars
170
4 stars
79
3 stars
31
2 stars
22
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and attentive staff, there were also numerous complaints about rude service and poor communication.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the freshness and taste, while others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, indicating a need for better maintenance.
Order Accuracy
Many customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.
Pricing
Customers noted that prices were higher than competitors, with some feeling that the value did not match the quality of food received.
- ABAdrianna BuckOct 27, 20255.0This Dairy Queen has the best customer service of all the fast food restaurants in the area. They always have smiles and prepare fresh, delicious food every time. I honestly had only ever gotten their blizzards and tasty frozen treats, but tried some of their food and was blown away by the freshness and the cheese curds -oh goodness- are those some of the best I’ve had especially for fast food. Thanks to all the employees for always being on your A game at this location!
- JLJohn LukasOct 26, 20251.0Huge failure by people in cushy management jobs who don't know or care about the needs of people actually doing the manual labor.
- KCkitty cakeSep 19, 20254.0The usual workers are always nice, and listen to any issues with concern, I know it is only their job but they do good at making sure that communication and understanding is nonnegotiable in the work environment. I have seen some issues with store maintenance but I know there is only so much those under paid front workers can do. I hope corporate comes around for the sake of this store, it needs some outside love and help, to keep those good spirit hard workings employees. <3
- JCJody CusickAug 25, 20255.0The cashier was friendly. Greeted us with a smile. We joked a little. It was a very nice place! I will stop in again when I'm around there!
- AHAlan HallAug 17, 20255.0I always ask to have the taste of the malt. If I wanted a shake, I'd ask for one.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Waupaca offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill in Waupaca?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Waupaca open on holidays?
The restaurant is closed on certain holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customer convenience.
Are there facilities for families and kids at Dairy Queen Grill & Chill in Waupaca?
Yes, the location is family-friendly with booster seats, high chairs, and is good for kids.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website or use the Dairy Queen app for mobile ordering and exclusive deals.
What amenities does Dairy Queen Grill & Chill provide for customer comfort?
Amenities include free Wi-Fi, restrooms, wheelchair accessibility, seating, and family-friendly services.
Where is Dairy Queen Grill & Chill located in Waupaca?
It is located at 304 E Badger St, Waupaca, WI 54981-1534, United States.
Are there any nearby places where I can access banking or ATM services near Dairy Queen Grill & Chill?
Yes, nearby options include CoinFlip Bitcoin ATM and U.S. Bank ATM, which can be convenient if you need cash before or after visiting Dairy Queen.
What other services or attractions are near Dairy Queen Grill & Chill in Waupaca?
Nearby places include Holiday Stationstores (gas station and car wash), Waupaca Parks & Recreation, and various dental offices like Waupaca Smiles and Harvey Dental that visitors might find useful or interesting.
Can I visit any local recreation or beauty spots after dining at Dairy Queen Grill & Chill?
Yes, you can visit spots like Salt Cove Spa, The Room beauty salon, or Waupaca Community Arts Board for art and cultural experiences within a short distance.