Dunkin'

3.4
286 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waunakee, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
404 W Main St, Waunakee, WI
53597, United States

Hours

Reviews

3.4
286 reviews
5 stars
128
4 stars
43
3 stars
20
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation problems.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and poor food handling practices.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying their orders while others received poorly made or cold items.

Staff Attitude

While some staff were described as friendly and helpful, others were reported to be rude or dismissive, impacting the overall customer experience.
  • MM
    missy manthe
    Nov 1, 2025
    1.0
    Went through the drive through today. Kept getting cut off when trying to talk. Ordered mini bagels stuffed with cream cheese, was told they didn’t have them. Then heard some one correct that person and ordered the sourdough breakfast sandwich, and a coffee. The bagels were barely thawed in the middle. The sandwich was not toasted and when I finally got home and took a drink of my coffee, nothing but coffee grounds. Horrible service and a waste of money
  • LS
    L S
    Oct 26, 2025
    4.0
    Just stopped in to get coffee to go. I had a mocha latte and it was ok. Maybe a little too sweet for my taste. More coffee and less chocolate sweetener next time. My husband had a regular latte and liked it. They were short staffed, so it took longer than expected. That happens. But I'd return to try it again.
  • EP
    Emily Pfutzenreuter
    Oct 25, 2025
    5.0
    Great Food and Great workers!! I love it here!! Kenzie is very helpful and k is what she’s talking about! This Dunkin is my favorite around here!
  • KN
    Krystyna Nicole
    Oct 6, 2025
    1.0
    Went by to get coffee and breakfast and the iced coffee tasted like burnt dishwater. Truly some of the worst coffee ive ever had. The color wasnt even right so im not sure why they were serving it. Of course didnt try it until i was down the road and i dont have time for them to remake a fresh pot of coffee. disappointing they would serve such bad coffee.
  • JJ
    Jessica Johnston
    Sep 27, 2025
    5.0
    If I could give this Dunkin’ a million stars I would! Hands down the best location I’ve ever been to. Kevin, Kenzie, and Owen go above and beyond with their customer service! They’re friendly, welcoming, and genuinely make the experience awesome every time. My coffee is always spot-on, the bacon is cooked perfectly, and the donuts are always fresh. I’ll keep coming back here as long as the doors are open. Huge thank you to the Waunakee Dunkin’ team! ❤️❤️❤️❤️❤️❤️❤️❤️❤️

Frequently Asked Questions About Dunkin'

What are the Dunkin' Waunakee store hours?

Dunkin' Waunakee is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday to Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' Waunakee offer delivery and pickup services?

Yes, Dunkin' Waunakee offers both delivery and curbside pickup services.