When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waukesha E Sunset Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
While some customers enjoyed the wings and found them flavorful, many reported problems with undercooked or cold food.
Management
The new manager, Brett, received positive mentions for his proactive approach to resolving issues, contrasting with negative experiences under previous management.
Cleanliness
Several reviews noted unsanitary conditions, including staff not wearing gloves and a messy dining area.
TL
T L
Jan 10, 2026
1.0
I normally wouldn't care about missing items on an order, as long as i don't get charged for it. I called about it. I could hardly even finish giving my phone number, or name. Whoever is taking calls has serious social and listening issues and should be kept away from any interaction from customers. Absolutely unreal interaction. 1/10/2026 735pm.
DA
Deana Ann
Jan 9, 2026
3.0
I don't know why this place is that popular. There's not much meat on the bone-in wings and it was fried really hard. The lady at the counter was very stressed out and my food was like 15 minutes late
IG
ivan garczynski
Jan 5, 2026
3.0
App wanted to send me a code via email but every time I went to my email it kicked me out of the app. Every time I went back into the app it sent me a new email with a new code and when I went out to get the email it kicked me out of the app so I never got my points in
JH
Jeramy Hughes
Dec 29, 2025
1.0
I had a carry out order and there was a problem with some of the chicken having the wrong sauce. I called and they said it was no problem and to come back and they would correct my order. He asked that I come in like 15 minutes because they were swamped which I said was no problem as I was happy my kid’s food would be corrected. When I got there, a different manager said I was lying and there was no way the order was wrong. He wouldn’t correct the order and said he would only remake it if I paid for it but gave me a gracious discount ….. so I paid for my original order and half for the replacement order to finally get the order right at the cost of x1.5 my money plus the time driving there and back twice because the manager thought I was trying to pull one over on them for 8 chicken tenders for my kid. Then while I sat there waiting for the remake the manager kept looking at me from the kitchen and laughing. Can’t make this up, terrible customer service.
KM
Khamaya Montgomery
Dec 23, 2025
1.0
Employees extremely unprofessional speaking on customers personal life!!! Whoever had something to say about my sister pregnancy will be hearing from me soon !
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on E Sunset Drive in Waukesha?
Wingstop is open daily from 10:30 AM to midnight.
Does Wingstop on E Sunset Drive offer delivery services?
Yes, Wingstop offers delivery, same-day delivery, and no-contact delivery services.
Can I pick up my order in-store at Wingstop Waukesha?
Yes, in-store pickup is available during regular operating hours from 10:30 AM to midnight every day.
Are there any drive-through options available at Wingstop E Sunset Drive in Waukesha?
No, this Wingstop location does not have drive-through service.
What are some popular wing flavors available at Wingstop Waukesha?
Wingstop offers over 11 iconic flavors including Lemon Pepper and Original Hot, with options for classic or boneless wings and tenders.
Which payment methods does Wingstop on E Sunset Drive accept?
They accept American Express, Discover, MasterCard, and Visa cards.
Is there an app to order from Wingstop Waukesha E Sunset Dr?
Yes, you can order through the Wingstop app available on the Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after dining at Wingstop Waukesha?
Nearby restaurants include Glass Nickel Pizza Co. and George Webb Restaurant, great for trying different cuisine options.
Are there fitness centers close to Wingstop on E Sunset Drive for post-meal activities?
Yes, Crunch Fitness - Waukesha and Xperience Fitness of Waukesha are nearby gyms where you can work out.
What other types of stores or services are located near Wingstop in Waukesha?
Nearby you can find Wisconsin Vision for eyewear, Tomchek Ace Hardware for retail needs, and several banks like US Bank and Associated Bank.