Wendy's

3.6
852 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2112 E. Moreland Blvd, Waukesha, WI
53186, United States

Hours

Reviews

3.6
852 reviews
5 stars
335
4 stars
197
3 stars
126
2 stars
71
1 star
123

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and poor service due to a lack of staff, with many noting that the dining area was often closed.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Customer Service

While some employees received praise for their friendliness and helpfulness, many customers experienced rude or careless service, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean tables.
  • DJ
    deja janczak
    4 days ago
    1.0
    Personally if I could give the food zero stars I would. Me and my boyfriend got food around 11:40 last night ( January 7th, 2026 ) within a few minutes of us finishing our meal my boyfriend felt sick, an hour and a half later he threw it all up. Within that hour and a half I began to feel ill, rumbling stomach, gas bubbles forming and nausea washing over. By the morning I was drenched in sweat, pale and unable to move from the pain I was having in my stomach. Long story short I ended up being hospitalized and treated for FOOD POISONING! I don’t recommend this location and the food on top of that was barely hot. Extremely dissatisfied and unpleased.
  • LW
    Liesl Willegal
    Jan 4, 2026
    1.0
    Both hamburgers we got had someone's hair in it.
  • FG
    Faye Garner-Fawcett
    Dec 29, 2025
    3.0
    They need more employees. 2 people to run the whole place the last 4 hrs is a nightmare. Drive thru wait is 30+ minutes. And it isn't the employees fault . They are working the best the can with what they are given. Do better management!
  • KK
    Katie Katie
    Dec 6, 2025
    1.0
    Careless staff. Giggling behind the counter. Not helping customers. And the entire area behind the counter, all food areas were filthy and dirty. I walked out
  • JJ
    Jaci Jirik
    Nov 19, 2025
    2.0
    Went here in the morning and got breakfast... went to scan my receipt to earn reward points and it told me I had to wait 24 hours to redeem points bc it can only be done every 24hours. It had been more than 24hours since my last visit. I suspect an employee scanned my receipt with their phone bc it was not handed to me with my card but put in my bag after my card was swiped for payment. I tried calling customer service and they were not help at all. Someone on staff in the morning is commiting FRAUD and THEFT and need to be held accountable. How many customers have they done this to?

Frequently Asked Questions About Wendy's

Is Highway 18 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2112 E. Moreland Blvd, Waukesha?

The Wendy's drive-thru is open daily from 6:30 AM to midnight.