Panera Bread

3.8
893 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1170 W Sunset Drive, Waukesha, WI
53189, United States
(262) 951-2009
https://www.panerabread.com/en-us/cafe/locations/wi/waukesha/1170-w-sunset-drive
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waukesha is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1170 W Sunset Drive, Waukesha, WI
53189, United States

Hours

Reviews

3.8
893 reviews
5 stars
429
4 stars
187
3 stars
86
2 stars
73
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, both in the drive-thru and for dine-in orders, with some experiencing delays of over 30 minutes.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and poor taste, leading to dissatisfaction among many customers.

Customer Service

Several reviews highlighted rude or unhelpful staff interactions, particularly with management, contributing to a negative dining experience.

Ambiance and Cleanliness

While some customers appreciated the atmosphere, many noted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.

Pricing Concerns

Customers expressed frustration over high prices relative to portion sizes and food quality, with some feeling that the value did not meet expectations.
  • TC
    Troy Carr
    Dec 27, 2025
    5.0
    I come here almost every morning to do work. The atmosphere is conducive to either relaxation or high-productivity depending on my mood! And if you haven't checked out their sip club you definitely need to it's the best deal out there.
  • JW
    Joel Weatherl
    Dec 10, 2025
    1.0
    Food was cold and was not in the waiting area even though it was a to go order. Customer service was responsive about the issue but I also never received the coupon they promised?!
  • SM
    Spencer Malcolm
    Dec 4, 2025
    1.0
    Drive thru takes 30 minutes.
  • SB
    Sheila Boots
    Nov 7, 2025
    3.0
    Soup not very hot and sandwich was ok. Hardly anyone in restaurant and it was noon.
  • SB
    Sammi Binkley
    Nov 1, 2025
    2.0
    I do not recommend this location. Both times I have been here I have waited insanely long to get my food. 30 minutes in the drive through and when dinning in, it was an hour. There were several people going up to the counter getting refunds for the wait.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Waukesha accept reservations?

No, Panera Bread in Waukesha does not accept reservations.

What are the opening hours for Panera Bread in Waukesha?

Panera Bread in Waukesha is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.