Jimmy John's

3.1
380 reviews

About

Sandwich Restaurant

Location

Jimmy John's
315 E North St, Waukesha, WI
53188, United States

Hours

Reviews

3.1
380 reviews
5 stars
136
4 stars
47
3 stars
27
2 stars
43
1 star
127

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Consistent complaints about long delivery times, often exceeding an hour, with some customers waiting over two hours.

Customer Service

Mixed reviews on customer service, with several reports of rudeness and dismissive attitudes from staff.

Food Quality

Inconsistent food quality, with reports of incorrect orders, insufficient filling, and issues with freshness.

Cleanliness and Atmosphere

Positive feedback on cleanliness and the atmosphere of the store, with some customers enjoying the music and overall environment.
  • ZD
    Zach Dobson
    Dec 6, 2025
    1.0
    Delivery took over an hour and all I got when asking why "we don't have our own driver's, it's all through Uber". I will never come back to this location.
  • MH
    Mike Howell
    Nov 7, 2025
    5.0
    Gargantuan with sweet peppers!!! Worth the uncomfortable belly afterwards. Need room!
  • EM
    eric mercado
    Oct 28, 2025
    2.0
    Good food but do yourself a favor, don’t order delivery. I thought jimmy johns was supposed to be freaky fast.
  • KK
    Katie Katie
    Oct 5, 2025
    5.0
    Everything was clean the food was fresh they made my food and had it ready for me to pick up off the counter before I even finish paying the staff was very friendly and I will definitely be a repeat customer
  • MP
    MJ Pete
    Sep 22, 2025
    1.0
    I was there today looked at the menu a guy asked me what I wanted and I told him and he continued to make sandwiches and pretend I wasn't even there. After a few minutes a lady came and asked me what I wanted and placed my order. Could the guy just say someone will be with you in a few minutes? Terrible customer service. Probably never go back.