Dunkin'

2.9
393 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waukesha, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
804 W Sunset Dr, Waukesha, WI
53189, United States

Hours

Reviews

2.9
393 reviews
5 stars
119
4 stars
47
3 stars
34
2 stars
43
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported stale, cold, or poorly prepared food items, including donuts and breakfast sandwiches.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising individual staff members while others reported significant issues.

Pricing Concerns

Multiple reviews mentioned discrepancies between menu prices and what customers were charged, leading to dissatisfaction.
  • DB
    Danielle Baumann
    Nov 11, 2025
    1.0
    Placed an order online for 2 dozen donuts. Got there to pickup and they said they didn't have my order even though I showed them the confirmation. Made me pay for 2 dozen more donuts. I now have duplicate charges and they won't refund the money. You messed up and double charged me but wont give me my money back!? This is rediculous and should be investigated....Called corporate and they won't refund it either since its over $15.
  • JB
    Jessica Busalacchi
    Oct 26, 2025
    1.0
    Drinks are disgusting
  • RW
    richard williams
    Oct 23, 2025
    1.0
    What a joke !! Stale Apple fritter, wait in line while worker takes drive up customers first
  • TH
    Tracey Hassinger
    Oct 17, 2025
    2.0
    Not very friendly. Food? $4.50 for a piece of toast with a smear of avocado 🥑. Really? It didn't even taste worth $1.50! Have giftvcard to spend there still and have no clue what to order based in that. Definite no go!
  • MF
    myia ferra
    Sep 29, 2025
    2.0
    drink tasted horrendous. this is my usual drink i get at other locations and it’s great but from here it didn’t even taste like mine and was so bad. charged me more than usual and didn’t give me my receipt

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Waukesha, WI?

This Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.