Customers reported inconsistent food quality, with some enjoying the burgers and blizzards while others experienced soggy fries and incorrect orders.
Service Speed
Many reviews highlighted fast service, especially in the drive-thru, although some noted long waits during busy times.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the bathrooms and dining area, contrasting with others who found the location well-maintained.
Staff Friendliness
The staff received mixed feedback; while many praised their friendliness and helpfulness, others reported rude behavior from employees.
DA
Deana Ann
Dec 26, 2025
1.0
I came here for my first time because I got a gift card for Christmas and I got food for my daughter. Me and my son and we all got sick to our stomachs. I got the fish sandwich. It was not good at all. I asked for extra charger. Of course I didn't get it. My son got him the hot dog and I hurted his stomach and I got a regular cheeseburger as well and it did not taste good. There is barely any ketchup, mustard or a pickle on there. I had to throw it away because it wasn't even worth eating.
TP
tony Patterson
Nov 24, 2025
1.0
burger was so bad whoever sent it out should never work with food again burger was smashed and a complete mess the lettuce was way past brown looked like a 5 years old made the food
KJ
Kenneth Simmons Jr
Sep 29, 2025
1.0
Ordered a birthday cake and they spelled the name wrong! 😑
KT
Kayla (Tully)
Jul 20, 2025
1.0
3 employees on drive thru 0 for in store, 5 min with no service at the register, eventually put my ice cream away and left. Absolutely ridiculous
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, with booster seats and high chairs available.
Can customers find outdoor seating and free WiFi at Dairy Queen Grill & Chill?
Yes, the location has outdoor seating and provides free WiFi for customers.
How can customers place orders online for pickup at Dairy Queen Grill & Chill?
Customers can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/42176/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit the Waukesha Antique Mall for unique finds, Golden Salon for beauty services, or Phillips 66 Gas station if you need fuel or convenience items.
Are there any legal services near Dairy Queen Grill & Chill if I need assistance?
Yes, Mishlove and Stuckert, Attorneys at Law, Kuchler & Cotton, S.C., and Dorlack Joseph are nearby legal services.
Is there an ATM close to Dairy Queen Grill & Chill for convenient cash access?
Yes, Bitcoin Depot - Bitcoin ATM is located near Dairy Queen Grill & Chill for easy cash access.