Buffalo Wild Wings GO

Reviews

• TL

  Tyler Lynch

  Feb 26, 2026
  1.0
  GOT SICK FROM LOCATION- AVOID AT ALL COSTS- DO NOT EAT FROM HERE - GO TO SUNSET. SPEND EXTRA THE TIME DRIVING TO GET SAFE FOOD. OWNER HAS YET TO REACH OUT AFTER A WEEK, YET COMMENTED ON THIS BUT HASN’T REACHED OUT. I went to Buffalo Wild Wings to go on Grandview in Waukesha WI expecting a normal meal, but it turned into a horrible experience. The chicken I was served was raw in the middle, which is completely unacceptable and honestly dangerous. It was visibly pink inside, unfortunately I did not notice this until after eating most of it and shortly after eating it, I became extremely sick and ended up with food poisoning. What made the situation even worse was how the manager handled it. When I brought it to his attention, he was dismissive and told me he didn’t care that I was sick and that it wasn’t his problem. He even tried to argue with me and said that raw chicken isn’t pink, which was shocking and frustrating considering what I was clearly looking at. He flat out said he didn’t care if I got sick and that the chicken was raw. He flat out told me that “He didn’t care if we went to the hospital”. As well as not just being rude and hanging up, he told me it was my fault I got sick. That they need to undercook them because they’d burn when I make them. Which I ordered cooked food, not raw. That is unacceptable. The USDA Food and Safety will be contacted, as well as the Food and Safety for Waukesha, Wisconsin specificity. I will be exploring every possible action against the manger and this location to get this resolved, because that is not how you treat a customer. As well as your in food safety, you need to care and be safe. I am completely frustrated and disappointed in such a large brand having a catastrophic failure like this. The manager couldnt get his name (Auash or something like that, he wouldn’t clarify. He wasn’t letting me speak and was yelling at me and blaming me. This is completely unacceptable, and mentioned that I will be taking any action to get this resolved. If it comes down to legal action I will take that route if need be, but I was hoping to save everyone some time and money. However the manger at this location seems to view legal as the solution to this issue because he didn’t do a thing, not even an apology or sorry. I called the location on sunset in Waukesha Wisconsin to get an idea of what to do. And even though it wasn’t her or their store fault was able to apologize and be helpful. This location needs to first off be investigated then trained. Manager is flat out rude and hangs up on customers with a complaint. He should not be a manager, and especially of in a customer service position. Completely unprofessional and not who should be a leader of anyone.
• GE

  Grooove e

  Feb 10, 2026
  5.0
  I don't know why so many people rate this place poorly. I work nearby and every time I have gotten lunch from here the food has been great, service was quick and friendly. My order has always been exactly correct. I think the people that run this place do a great job.
• IB

  Inferno Blue

  Jan 21, 2026
  2.0
  1am Door dash order btw. Didn’t get the right burger how can you mess that up I got the bbq burger with onion rings and I got something ELSE THAT DOSE NOT HAVE BBQ OR ONION RINGS ON IT I got ripped of my juicy bbg burger experience
• MH

  Michelle Harris

  Jan 9, 2026
  1.0
  The waiting time is extremely log even if you call in your order!! The 2 guys in there are very slow, only talks amongst them selfs, They need someone there who can multitask in a busy atmosphere
• DM

  Dusty Morrison

  Jan 7, 2026
  1.0
  Absolutely WORST experience i have ever had ordering from a restaurant. Spent over $100 called in 2 minutes after order went through to change part of the order that was wrong got hung up on and they were going to charge me $73 TO CANCEL the order. Despicable.