Numerous customers reported long wait times, unresponsive staff, and poor service, often leading to dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Staffing Problems
Several reviews mentioned that the restaurant appeared to be understaffed, affecting service speed and overall experience.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
Atmosphere Concerns
Customers noted that the atmosphere was affected by poor service and cleanliness, with some expressing disappointment in the overall dining experience.
KK
King Key
6 days ago
5.0
Me and my boyfriend had a wonderful time here, the food was hot and our server Jessica was attentive to us and polite. The bathrooms also smelt very clean.
M2
Mommy of 2
Jan 2, 2026
1.0
They burnt the wedges . Food was stale. Pretty disappointing.
MH
Max Helfenstein
Dec 28, 2025
1.0
I ordered online for pick up and put a 10 dollar tip on my order. Im in a wheelchair and called when I got there and kept being put on hold then hung up on. I finally went in after 3 times. The guy behind the counter was on the phone and said ill call you back. So obviously he was on the phone with someone he knew and chose to ignore the customer. I work customer service you have to do better. Especially since I gave a tip for nothing. Not good
MR
Mike Radichel
Dec 11, 2025
4.0
Why is it so cold in the bar area? Our food was good but did not stay warm.
AG
Alfredo Garcia
Nov 25, 2025
2.0
Ordered on line. Delivery was light carrots and celery. Didn't get our ranch sauce or any other sauce we ordered. When we tried to call the automated voice put us on hold then told us no could take our call. Tried 4x's!! For the priced i paid i believe getting what I paid for so not be too much to ask. Oh yeah, the food wasn't even hot.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings in Waukesha?
The restaurant is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Waukesha?
It's located at 1180 West Sunset Drive, Suite 106, Waukesha, WI 53189, USA.
Can I find Buffalo Wild Wings online?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/wi/waukesha/1180-w-sunset-dr/sports-bar-222/ for more information.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, along with being a sports bar and chicken wings restaurant.
What is the contact number for Buffalo Wild Wings in Waukesha?
You can reach Buffalo Wild Wings at +1 262-832-2999.
Are there places nearby Buffalo Wild Wings where I can get a quick bite or snack?
Yes, nearby you will find Jersey Mike's Subs, Burger King, Panera Bread, Subway, and Taco Feliz No.5 for quick meals.
What other services or shops are near Buffalo Wild Wings that customers might visit?
Nearby places include Love Nail Spa for beauty services, The Joint Chiropractic for chiropractic care, Mattress Firm for furniture shopping, and Batteries Plus Bulbs for electronics needs.
If I'm visiting Buffalo Wild Wings, are there entertainment or gaming options nearby?
Yes, GameStop is close by for video games and electronics if you're interested in entertainment.
What nearby shops should I visit for clothing or fashion accessories after dining at Buffalo Wild Wings?
You can visit Old Navy for clothing and Charming Charlie for fashion accessories and jewelry, both located near Buffalo Wild Wings.