Buffalo Wild Wings

3.6
1188 reviews
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Business Details

1180 West Sunset Drive, Waukesha, WI
53189, United States
(262) 832-2999
https://www.buffalowildwings.com/locations/us/wi/waukesha/1180-west-sunset-drive,-suite-106/sports-bar-222
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1180 West Sunset Drive, Waukesha, WI
53189, United States

Hours

Reviews

3.6
1,188 reviews
5 stars
431
4 stars
309
3 stars
142
2 stars
98
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, with some leaving due to lack of attention from staff.

Food Quality

Feedback on food quality was mixed, with several complaints about overcooked or incorrect orders, while some enjoyed the wings and burgers.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of engagement, although some servers received praise for their friendliness.

Management Concerns

Customers expressed dissatisfaction with management decisions, particularly regarding order handling and staffing issues, leading to a negative dining experience.

Atmosphere

The atmosphere was generally described as good for watching sports, but some noted cleanliness issues and a lack of urgency from staff.
  • GS
    Gabe Schmidt
    Nov 7, 2025
    1.0
    If they can’t afford to staff people properly they shouldn’t be open. My family got their food 20 minutes before I did, they were finished and I still didn’t have my food. Our poor waitress is working the WHOLE PLACE and it’s her 2nd day. They need to shut this place down, please save your money and time and go ANYWHERE ELSE!
  • JC
    John Carter
    Nov 1, 2025
    1.0
    We just walked out! We were asked to wait for a table and waited for 17 minutes. No one talked to us the entire time. They were only three tables being used when we walked in. The six of us just left. (Date: 11-1-2025, Time: 4:35pm)
  • SO
    Sherry Olson
    Oct 29, 2025
    4.0
    Hostess was not personable at all! No hello, sat us and said nothing. Personality of a wet rag. Must really love her job! Lol
  • JN
    Jake Nack
    Oct 19, 2025
    2.0
    Live near by I go here very very often but everytime time I go there the service is terrible! Very slow if you order anything from the bar don't expect to get it before your food comes each time you order a drink from the bar it typically take 15 to 20 minutes to recieve it, I have now chose to stop coming here even though it's 2 blocks from where I live and now drive to pewaukee for better and faster service
  • LS
    Lindsey Sommerfelt
    Sep 20, 2025
    1.0
    Wouldn’t suggest this location to anyone. Half the restaurant had empty tables, and had a line out the door. Half the people left, leaving more empty tables, and no one was being seated. They were more interested in their to go orders than anything. Walked out the door.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings in Waukesha?

The restaurant is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.