Arby's

4.0
728 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1900 Silvernail Rd., Waukesha, WI
53188, United States

Hours

Reviews

4.0
728 reviews
5 stars
333
4 stars
216
3 stars
95
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing quick service while others faced long waits.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals while others reported issues like cold food and incorrect orders.

Staff Attitude

Staff friendliness varied, with some customers praising the service while others noted rudeness or indifference.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned issues with cleanliness and maintenance.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • KT
    Kayla (Tully)
    Dec 30, 2025
    2.0
    So I have ordered here 3 times in the last few months and this place has ISSUES. The first time, I was given the wrong order. Order was also SUPER cold. I called the store and told them I got the wrong order, they did everything to make it right. Great. The next time, no issues at all. I ordered again recently and the food made me sick and our order was messed up again. I live 5 min from the store so even if I show up 10 min later the food should still be hot. Alas, it was not. It was cold upon pick up and worse when we got home. Reheated in the microwave. Noticed our modifications were not honored. Ate the food anyways since we were hungry. Both extremely nauseous and on the toilet all night and much of today. Perhaps food should be prepped upon arrival like most other places do, or they give you a 10 min window to get there so you’re not sitting with cold food that will make you sick.
  • RV
    Renee Vanselow
    Nov 22, 2025
    5.0
    Took advantage of the buy one get one sandwich on the Arby’s Ap - yum! Photo is half the sandwich, very quick service and good food
  • DS
    Dannisha Simmons
    Nov 20, 2025
    5.0
    Stopped here on lunch and don't regret it. I ordered the Greek gyro meal and it was delicious. Service was quick and and the order taker was efficient.
  • JG
    Jene Gillette
    Nov 7, 2025
    3.0
    Good service and food, but everytime I order mozzarella sticks, they forget the marinara sauce. I specifically mention it so they don't forget.
  • BL
    Bob Linder
    Nov 5, 2025
    5.0
    Foods always good and it comes quickly.