Rosati's Pizza

3.6
468 reviews

About

Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyAvailable
  • VegetarianAvailable

Location

Rosati's Pizza
1907 Market Way, Watertown, WI
53094, United States

Hours

Reviews

3.6
468 reviews
5 stars
211
4 stars
85
3 stars
39
2 stars
29
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including long wait times, rude staff, and unresolved complaints.

Food Quality

Mixed feedback on food quality; some customers praised the pizza while others reported soggy, undercooked, or poorly made dishes.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or incomplete.

Management Changes

Recent ownership changes have led to mixed reviews, with some customers noting improvements while others feel the quality has declined.

Dining Experience

Several reviews mentioned unsatisfactory dining experiences, including long waits for service and unclean conditions.
  • TH
    Tim Highfield
    Aug 24, 2025
    1.0
    I just found out that Rosati's in Watertown Wisconsin closed down their sit down restaurant part. I'm totally bummed.
  • KN
    Katie Nelson
    Aug 7, 2025
    1.0
    Absolute worst customer service ever. Attempted to place an order for my team. Sat on hold trying to use a coupon thats posted to their website. After being on hold for nearly 30 minutes, I was hung up on. I called back and the girl placed me on hold to find a manager. Came back claiming she couldn't reach one. She had a manager call me back who told me I was a liar, they have no such coupon and they wouldnt honor it. I told him where I found it and even gave him the code. Horrible customer service and I will never order from there again. Thats not how you treat customers. He should have gone to their website and seen the coupon and honored it. Thats the right thing to do.
  • BJ
    Bob Jenkins
    Jul 25, 2025
    1.0
    Very minimal toppings not worth the price ripoff
  • LF
    Lori Firari
    Jul 23, 2025
    5.0
    First of all, I’m a major pizza lover! Second of all, this was one of the best pizzas I’ve had in a long, long time!! The crust was amazing. The sauce was amazing. The cheese was amazing. The sausage was amazing! I had a hard time stop being at a few pieces, but I ate almost the whole 12 inch pizza myself.!!! It was amazing. Best pizza ever.!!!!
  • LK
    Leah Kaaren
    Jul 1, 2025
    5.0
    Came in from out of town and tried the pizza here since they were still open later in the evening. The pizza was delicious and the service was quick! We ate our fabulous pizza by the river in town on a quiet summer evening.

Frequently Asked Questions About Rosati's Pizza

What type of cuisine does Rosati's Pizza serve?

Rosati's Pizza serves signature Chicago-style pizzas along with pastas, wings, salads, and sandwiches, offering high quality, value, and flavor.

Where is Rosati's Pizza located?

Rosati's Pizza is located at 1907 Market Way, Watertown, WI 53094, United States.