Arby's

3.9
412 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1910 Market Way, Watertown, WI
53094, United States

Hours

Reviews

3.9
412 reviews
5 stars
174
4 stars
127
3 stars
54
2 stars
23
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or not meeting expectations.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.

Customer Service

While many reviews praised the friendly and helpful staff, there were instances of poor service and order mistakes.

Cleanliness

Several customers noted issues with cleanliness in the dining area and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, particularly sauces.
  • PP
    Paige
    Nov 30, 2025
    3.0
    When I got the steak nuggets, they look nothing like the image they display. They looked black and like hard beef jerky, tasted terrible, and they were about the size of my thumb nail.
  • MD
    Michael Dry
    Nov 19, 2025
    4.0
    Drive through was fast, however, I did not receive any condiments that were requested. I was in a rush as usual and didn't notice until I had time to stop. The food was fine but without sauce it's bland. I still gave 4 out of 5 stars because it was likely just a minor mistake.
  • JS
    Jew Smacking
    Nov 12, 2025
    5.0
    Damian was very nice. Helped me with what the best shake flavor was and even cleaned up my tray for me, will be returning
  • GG
    GoaZly
    Nov 12, 2025
    5.0
    Damien Edwards is my savior 🥹🥹🥹🤪🤪
  • DB
    Denise Bilton
    Nov 4, 2025
    5.0
    I didn't know that Arby's was back by the Walmart. I found it online when looking for the one in Johnson Creek. I was thrilled to find this store. The food was terrific. The prices though, just like everywhere nowadays, is too high. But it is worth going here vs. somewhere else for the taste, and quality.