Brand Certified
McDonald's
3.2(1053 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
815A Fox Ln, Waterford, WI
53185, United States
Certified by McDonald's • Mar 01, 2026
(262) 534-5534
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,053 reviews
5 stars
313
4 stars
205
3 stars
189
2 stars
112
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Food Quality
Several reviews mentioned issues with food quality, such as stale items, cold fries, and spoiled ingredients.
Cleanliness
While some customers praised the cleanliness of the play area, others noted unsanitary conditions and dirty bathrooms.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
- CHCorey Hernandez2 days ago5.0Always fresh and whoever makes the coffee needs a raise.
- DDDoreen DeLongFeb 17, 20264.0Food was ready quickly
- CBClyde BrophyJan 19, 20263.0Customer service at front counter needs to be approved
- KKKelleJan 13, 20261.0This McDonald’s has gone down hill, the play area is filthy lately, it used to be super clean…the Diet Coke is flat not fresh at all & a few weeks ago they had Coke hooked up to the Diet Coke line & several times my order has been wrong in the drive thru, I understand a bad day but the last few months have been junk
- KLKyle LarsenNov 17, 20251.0Food safety violation and terrible customer service. I don't like to leave negative reviews, but this experience was serious enough that it needs to be shared. My wife and daughter visited this McDonald’s and ordered a drink that required cream. While the drink was being made, my wife noticed the employee shaking the cream container upside down, which seemed odd but she didn’t think much of it. When they got back to the car and put a straw in the drink, it immediately fizzed up like a fountain. They then saw that the cream inside was curdled, chunky, and clearly spoiled. My daughter has an autoimmune disease that affects her stomach, so my wife sent her in to kindly ask for the drink to be remade. She came back out saying she was told, “That’s the way it’s supposed to be made.” My wife then went in herself and was met with rudeness and refusal to help. The employee insisted nothing was wrong, even after showing a brand-new, unopened container of cream. When my wife asked if they could at least remake the drink using the fresh cream, she was told flat-out that they would not remake it and they would not do anything. Serving spoiled dairy is already unsafe, but refusing to remake the drink—especially when a child with health issues consumed part of it—is unacceptable. The customer service was equally concerning. I hope management takes this seriously, checks their food safety practices, and addresses the way customers are being treated. My wife left the drink there and refused to let our child drink any more of it.
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's at 815A Fox Ln, Waterford, WI?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I get food delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:45 PM.
Does this McDonald's location offer curbside pickup service?
Yes, curbside pickup service is offered.
What payment methods are accepted at McDonald's, Waterford?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on iOS and Android. iOS app: https://apps.apple.com/us/app/mcdonalds/id922103212, Android app: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Where is McDonald's located and what is the contact phone number?
McDonald's is located at 815A Fox Ln, Waterford, WI 53185. The main phone number is +1 262-534-5534.
What nearby gas stations can customers visit when coming to McDonald's?
Nearby gas stations include Waterford Junction Gas Station, BP, and bp convenience stores, which can be convenient for customers refueling before or after their visit.
Are there any nearby automotive services close to this McDonald's location?
Yes, Waterford Lube N Go, Waterford Junction Lube N' Go and Car Wash, and Scotts Mobile Auto Glass are nearby for automotive maintenance and repairs, making it easy to combine errands with a meal stop.
What hotels are near the McDonald's in Waterford, WI if I need accommodation?
Nearby hotels include Baymont by Wyndham and Baymont Inn & Suites Waterford/Burlington WI, convenient for travelers and visitors to the area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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