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Brand Certified

Arby's

3.6
(511 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
631 Hometown Circle, Verona, WI
53593, United States

Hours

Reviews

3.6
511 reviews
5 stars
195
4 stars
130
3 stars
66
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly made items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unkempt dining areas.

Order Accuracy

Many customers reported problems with order accuracy, receiving incorrect items or missing components.
  • CR
    Cecilia Rojo
    4 days ago
    3.0
    New to town and checking out the local places. Arby's is a must!! Let me start off saying I love this place! Always have. I spent 2 days moving and wanted to sit down and chill and eat something other than chips. I decided to dine in. When I entered, the restaurant was empty. No wait- kool. I ordered my food and picked a seat close to the view of the staff and chilled patiently. In that time a couple other customers came in and even an Uber eats driver. Kool. However- I sat there for 17 Minutes!!!!!! Waiting for my food before it was given to me. When I asked prior as to what was up with my order they clearly scrambled and started making it that moment. Smh I was pissed. The manager on duty reacted as if she could care less and instead of apologizing for the wait she upgraded my fries. Thanks but I ordered a small for a reason. Js. Anyway. I love Arby's and I wont let this one experience keep me from stopping again. I will never go in and dine again thats for sure. Drive thru for me. At least the weather will be nicer soon so ill find a park to enjoy my meal!!
  • FO
    Fatima Oliveira
    5 days ago
    4.0
    Very nice employee. The food is good.
  • BC
    Bill Conner
    Feb 22, 2026
    5.0
    The food, the people and the service are always spot on
  • CB
    Carley Berndt
    Feb 5, 2026
    5.0
    Popped in for a quick lunch on the road and had a nice little time. Lovely individual behind the register, named Rell, was very sweet and helpful.
  • SS
    Stephen Stansfield
    Jan 20, 2026
    5.0
    We ordered ahead on the app, everything was ready when we arrived. The app needs a third option, right now you can only select pickup or delivery. I prefer to dine in but you can only get the deals if you order through the app.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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