Arby's

3.6
504 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
631 Hometown Circle, Verona, WI
53593, United States

Hours

Reviews

3.6
504 reviews
5 stars
192
4 stars
128
3 stars
64
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, freshness, and portion sizes, with several mentioning cold or poorly prepared items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attentiveness.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty floors and unkempt dining areas.
  • PP
    peter
    Jan 4, 2026
    3.0
    Delicious
  • CL
    Casey Lendved
    Dec 27, 2025
    1.0
    Stopped in around 7 p.m. on a weekday. I waited at the front counter for about five minutes and never saw an employee. I heard people talking in the back-of-house, and I called out a couple times, but never got service, so I left.
  • BT
    Brandon Torgeson
    Nov 18, 2025
    1.0
    Took for ever to get 2 turkey clubs. I took one bite and they went directly in the garbage. If I could give them 1/16 of a star I would have
  • AV
    Amanda Velasquez
    Nov 7, 2025
    2.0
    Placed an online order and arrived within 8 min my order was still being finished. But once I got it everything was cold except the beef and cheddar that I waa waiting for but was poorly done. The fries were only half filled and also cold. Very disappointing for the cost of the food.
  • TM
    Thomas McClurg
    Nov 7, 2025
    1.0
    Very disappointed. The marketing made The Gobbler sandwich look incredible. Unfortunately, the "marketing" version is not what I unwrapped: there were a few small pieces of meat inside a bun. Where were all the other items???