McDonald's

3.2
884 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
835 15th Avenue, Union Grove, WI
53182, United States

Hours

Reviews

3.2
884 reviews
5 stars
263
4 stars
161
3 stars
178
2 stars
78
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • RF
    Rachel Frank
    Dec 11, 2025
    2.0
    Food was moderate. Customer Service was awkward. You have to order at a kiosk. The room inside is tight. Confused why you can't order at the counter? Notification when my food was ready to pick up was poor. Improvements with communication needed and requested.
  • TT
    TuffEnuffIII
    Dec 8, 2025
    1.0
    This is literally the worst McDonald's in the country. The food is horrible, the Staff is horrible, avoid at all costs.
  • VT
    Vinny Tese
    Dec 5, 2025
    2.0
    Ordered value menu items only online this location makes every sandwich wrong. I don't feel valued eating here at all. Then the employees do a shift change while im waiting for my order, and the new person doesn't even know my order. Bunch of 🤡
  • KE
    Kenneth Ekonoml
    Dec 5, 2025
    5.0
    The cashier / manager they rock hats off too you drive-thru was slammed cars backed up They did not Miss A beat, get them in, get him out.
  • TG
    Toma Goodbear
    Nov 14, 2025
    1.0
    This has to be one of the dirtiest store I've been too. Came several times around d 5pm. And there is food all over the floors. Only found 1 table that was kind of clean. Was ordering food, the person taking my order just walked away as I was ordering the first item. I stood there for several minutes before someone came over to finish my order.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Union Grove, WI?

McDonald's in Union Grove is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM, with Sundays starting at 6:00 AM.