Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
438 reviews
5 stars
216
4 stars
98
3 stars
62
2 stars
24
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some praise the friendly and fast service, others report rude staff and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and delicious meals, while others complain about cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with food preparation hygiene.
Order Accuracy
There are frequent complaints about incorrect orders and poor communication, leading to customer frustration.
Owner Engagement
The owners are often highlighted for their kindness and personal involvement, positively impacting customer experiences.
- AGAlyssa GNov 14, 20252.0The food and service were fine, but the building had a very strong, unusual smell that didn’t match what you’d expect from a Dairy Queen. Even my Blizzard had a noticeable odor when it came through the drive-thru window, which was pretty off-putting. Some deeper cleaning and better ventilation would really help, because it’s a good location otherwise.
- NHNicholas HempelSep 24, 20255.0Thank you for the cake! You did so amazing with such short notice and were so kind!
- JRJennnifer RigertSep 18, 20255.0We called and placed an order for 3 ice cream cakes 3 days before we needed them. They created custom colors and custom florals so they all coordinated. The owner personally helped carry them to the car. She was so excited and grateful that we chose her location for our cake needs. They were beautifully done and enjoyed by all of our guests. I highly recommend the UG location!
- JEJason EconomusSep 17, 20255.0Fantastic place, we are regulars, love this DQ. kind, friendly and fast service, the place for everyone!!
- KRKeith and Jennifer RigertSep 17, 20255.0They did a great job job with the cakes they worked on all the colors by hand.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Union Grove?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® treats, Grillburgers®, shakes & malts, chicken strip baskets, and signature ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is there seating available at the Dairy Queen Grill & Chill?
Yes, the restaurant has both indoor seating and outdoor seating areas available.
Is the Dairy Queen in Union Grove family-friendly?
Yes, it welcomes families and children, and provides booster seats and high chairs.
Can I order food in advance or earn rewards with a mobile app at Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen mobile app for ordering, deals, and rewards.
What amenities are available for customers at Dairy Queen Grill & Chill?
Amenities include free WiFi, restrooms, booster seats, high chairs, outdoor seating, and a drive-thru.
What nearby places of interest are close to Dairy Queen Grill & Chill that I might want to visit?
Nearby you can find Shepherds College, Old Settlers County Park, and the Racine County Fairgrounds which offer educational, recreational, and entertainment opportunities.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Subway, Parkside Cafe, and Early Bird Cafe providing various dining experiences.
How can nearby places like Dollar General or Amoco gas station be useful when visiting Dairy Queen Grill & Chill?
You can conveniently shop for essentials at Dollar General or refuel your vehicle at the Amoco gas station during your visit to Dairy Queen.