I give most places 3 tries before leaving a review, especially recently opened places. Things happen, things are chaotic, it takes a bit to get a rhythm. BUT, this is a fast food chain, so their practices have been in places for forever. I still give 3 tries anyway since they're new to TR. Third time going there now. First time, it was pretty good, a bit light on ingredients but still pretty good. And excited to have another option in town. Second time, I wanted to add to my order at the order box and the girl was very nice about it, but there's a younger guy who chimed in and was condescending/mocking about it. The crunchwrap was overdone and half cold and again, barely any ingredients, couldn't bite into it, tasted like it was made with stale tortilla, couldn't eat more than 2 bites before losing my appetite. Quesadilla had 3 small pieces of chicken in it so half was just cheese. Third time, ordered different items, to avoid another tortilla situation, they were completely out of beef, ya know, the main ingredient for the majority of their menu. So I called to ask if the upcharge for steak was a mistake (I don't get steak from fast food because I don't like it, just not my thing but got stuck with it) and the woman who answered had an attitude as soon as she picked up. It turned out, it was the manager, she was extremely rude right away, wouldn't let me say anything once I asked about the upcharge, and I do quote, "Steak is really expensive and we're not going to lose money because of not having enough of something, just get something else". Wth? How do you have a manager amd emplyees who have zero customer service etiquette? No apology, no calm, civil interaction, just bad attitude with an extra side of attitude. I'll keep driving to Manitowoc for Taco Bell.