McDonald's

3.3
927 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
638 Hwy 8, Turtle Lake, WI
54889, United States

Hours

Reviews

3.3
927 reviews
5 stars
272
4 stars
205
3 stars
184
2 stars
103
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and inside, with some experiencing waits of over 20 minutes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about items being old or not fresh.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of professionalism.

Cleanliness

Several customers pointed out cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

There were multiple instances of incorrect orders or missing items, leading to customer dissatisfaction.
  • NS
    Nancy Scheel
    Nov 15, 2025
    3.0
    I am visiting from Hawaii. Placed order with app. Food was ok. The girl helping us didn't seem like she wanted to be there. I added a shake with my order realized it had whip cream on. Asked if the can take off. I thought she would just remove the cream. She angrily threw it in the trash. Wow. I will not go back to that location. Aloha.
  • DM
    David M
    Nov 10, 2025
    1.0
    Atrocious ..... only person there they managed to screw up a bacon quarter with cheese somehow so I went back around had another one made as they forgot half the ingredients.... get the second one made its half frozen and still pink inside .... I have no clue what's going here but it has to change.. McDonald's is the easiest job to exist please figure it out
  • SS
    Scott Smith
    Oct 19, 2025
    1.0
    Drive thru. Food was cold. Employees were just cold.
  • JJ
    Jacob
    Oct 11, 2025
    1.0
    Waited at drive through for 15 min and did not get served
  • DS
    D. Sermons
    Oct 9, 2025
    1.0
    Sitting in the drive thru for over 5 minutes being told repeatedly just a moment, ill be right with you. No one else in the drive thru! Then sit another 3 minutes waiting to pay. Just to have my order nearly thrown at me. Nope

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Turtle Lake, WI?

McDonald's in Turtle Lake is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.