Many customers reported poor service, including rude staff and long wait times, often exceeding 30 minutes.
Food Quality
Numerous complaints about food quality, including incorrect orders, overcooked items, and unsatisfactory portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.
Staffing Issues
Frequent mentions of being understaffed, leading to delays and stressed employees.
Positive Experiences
Some customers praised the ice cream and friendly service from individual staff members, indicating potential for improvement.
BN
Big D (Nobody)
Nov 13, 2025
4.0
We went to DQ to get munchies. It would appear bJay and silent Bob were running the show that night. We got good food at affordable prices and the 2 young men working were a barrel of laughs. Hope you 2 boys enjoyed your tip
DB
Dylan Beaudry
Nov 8, 2025
1.0
20+ minutes for 2pc chicken tenders. I didn't even get them. Left because im late for work.
TS
Tim Suggs
Oct 16, 2025
5.0
The 2 dude who work Thursday afternoon got customer service dialed in!
MR
Mari Rush
Sep 27, 2025
5.0
So short handed, the crew was doing the best they cutoff l could with a smile. That's what counts!
KM
Kathy McIntire
Sep 14, 2025
5.0
Wow! What a surprise. First time I have been to Dairy Queen in a while. Usually it takes for ever. 3 Cars ahead and record speed for service. Good job!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 434 US Hwy 8 W, Turtle Lake, WI 54889-8816, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Can customers order food online or through a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online for pickup and can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill have outdoor seating and restroom facilities?
Yes, it has outdoor seating areas and restroom facilities available for customers.
What nearby places can visitors check out before or after visiting Dairy Queen Grill & Chill?
Visitors might enjoy the Sunshine Community Fitness Center and Sunshine Fitness gyms for a workout, or try The Coffee Barn cafe nearby for coffee and smoothies.
Are there nearby entertainment options close to Dairy Queen Grill & Chill?
Yes, the St Croix Casino Turtle Lake and Turtle Lake Casino offer casino entertainment and hotel accommodations close by.
What dining options are available near Dairy Queen Grill & Chill besides it?
Nearby dining includes The New Frontier Restaurant and ME-KI-NOC Restaurant at St. Croix Casino, offering American and Indian cuisine respectively.