Dairy Queen Grill & Chill

3.4
383 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
434 US Hwy 8 W, Turtle Lake, WI
54889-8816, United States

Hours

Reviews

3.4
383 reviews
5 stars
153
4 stars
65
3 stars
42
2 stars
35
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, often exceeding 30 minutes.

Food Quality

Numerous complaints about food quality, including incorrect orders, overcooked items, and unsatisfactory portion sizes.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.

Staffing Issues

Frequent mentions of being understaffed, leading to delays and stressed employees.

Positive Experiences

Some customers praised the ice cream and friendly service from individual staff members, indicating potential for improvement.
  • BN
    Big D (Nobody)
    Nov 13, 2025
    4.0
    We went to DQ to get munchies. It would appear bJay and silent Bob were running the show that night. We got good food at affordable prices and the 2 young men working were a barrel of laughs. Hope you 2 boys enjoyed your tip
  • DB
    Dylan Beaudry
    Nov 8, 2025
    1.0
    20+ minutes for 2pc chicken tenders. I didn't even get them. Left because im late for work.
  • TS
    Tim Suggs
    Oct 16, 2025
    5.0
    The 2 dude who work Thursday afternoon got customer service dialed in!
  • MR
    Mari Rush
    Sep 27, 2025
    5.0
    So short handed, the crew was doing the best they cutoff l could with a smile. That's what counts!
  • KM
    Kathy McIntire
    Sep 14, 2025
    5.0
    Wow! What a surprise. First time I have been to Dairy Queen in a while. Usually it takes for ever. 3 Cars ahead and record speed for service. Good job!

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 434 US Hwy 8 W, Turtle Lake, WI 54889-8816, USA.