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Dairy Queen Grill & Chill

3.4
(391 reviews)

Business Details

434 US Hwy 8 W, Turtle Lake, WI
54889-8816, United States
(715) 986-4242
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
434 US Hwy 8 W, Turtle Lake, WI
54889-8816, United States

Hours

Reviews

3.4
391 reviews
5 stars
155
4 stars
67
3 stars
42
2 stars
36
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Staff Attitude

Mixed feedback on staff demeanor; while some customers praised friendly service, many noted rudeness and a lack of professionalism from employees.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with issues such as undercooked items, poorly prepared blizzards, and unsatisfactory portion sizes.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.
  • ML
    Mike Lynch
    1 day ago
    5.0
    Tony is an awesome manager and very personable.
  • CC
    Chloe
    Feb 15, 2026
    5.0
    Was there last night 2 people was up front one guy seemed like he was still in training but was still helping and doing great! Other young lady was super friendly and helpful it was busy and she apologized for it being so busy and for the wait we didn’t wait long we order 2 large Oreo snowdrift blizzard they were blended perfect haven’t been to a dq in a few years and this place was clean and very friendly staff definitely will be back
  • KB
    kelly borrman
    Feb 14, 2026
    1.0
    Literally the worst dq we have visited. None of our 5 blizzards tasted like anything but vanilla ice cream.....all the cups were three fourth full and for the price you would think they could fill the cup. Customer service was also less then pleasant. More like we were a hindrance. Never again
  • CC
    Colleen
    Jan 30, 2026
    1.0
    Im sorry - it’s just so terribly slow and cold food when it’s supposed to be hot. Idk guys, probably just sell the business and do something else.
  • HB
    Heaven Leigh Beaman
    Dec 25, 2025
    5.0
    All I can say is wow, I'm impressed at how the young lady at the counter kept her composure and demeanor while some jerk in the drivethru was honking swearing and pounding on the glass because it was taking some time to get food, luckily he peeled off before the situation escalated, I was not going to stand for his behavior and motioned to him to ✋️ stop and give us a minute☝️and calm it bucko 🤫 to which only pissed him off more. (That jerk wad along with seemingly being short staffed is why I gave 3 stars on atmosphere) After we ordered, The girl was trying to get me a gift card to which charged my debit card but would not activate the actual gift card. She tried everything she knew and called a manager and ended up giving me my money back, I appreciate her not just sending me on my way with a bad gift card, 🙏 had that happen before too, but in the meantime people were piling in and all eyes on you situation. I applaud both the older cook and the girl for keeping calm and getting the job done. Yes it took a while but DQ isn't fast food to begin with and we know that as we come everytime we sneak to the Casino. Well worth the wait!!!! 👏 👏 👏 👏 👏 I know it's probably not the busy season but they seem to be short staffed a lot which whatever, it is what it is, also know it's hard to find good help, specially this time of year, food for thought... we'll see you next time 💯

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 434 US Hwy 8 W, Turtle Lake, WI 54889-8816, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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