Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
385 reviews
5 stars
153
4 stars
66
3 stars
42
2 stars
35
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-40 minutes for orders, leading to frustration.
Staffing Issues
Many reviews mentioned the establishment being short-staffed, which contributed to delays and poor service.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including incorrect orders, poorly prepared items, and unsanitary conditions.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude behavior and a lack of professionalism among employees.
Cleanliness
Multiple customers noted that the restaurant, including restrooms, was dirty and in need of better maintenance.
- CSCailynn SmithDec 27, 20251.0Ordered on the web and when we got there they were doing all the drive throu order that ordered way after us above ours and we had to sit for half an hour waiting on our food just to end up being short a burger and fries worst experience ever
- HBHeaven Leigh BeamanDec 25, 20255.0All I can say is wow, I'm impressed at how the young lady at the counter kept her composure and demeanor while some jerk in the drivethru was honking swearing and pounding on the glass because it was taking some time to get food, luckily he peeled off before the situation escalated, I was not going to stand for his behavior and motioned to him to ✋️ stop and give us a minute☝️and calm it bucko 🤫 to which only pissed him off more. (That jerk wad along with seemingly being short staffed is why I gave 3 stars on atmosphere) After we ordered, The girl was trying to get me a gift card to which charged my debit card but would not activate the actual gift card. She tried everything she knew and called a manager and ended up giving me my money back, I appreciate her not just sending me on my way with a bad gift card, 🙏 had that happen before too, but in the meantime people were piling in and all eyes on you situation. I applaud both the older cook and the girl for keeping calm and getting the job done. Yes it took a while but DQ isn't fast food to begin with and we know that as we come everytime we sneak to the Casino. Well worth the wait!!!! 👏 👏 👏 👏 👏 I know it's probably not the busy season but they seem to be short staffed a lot which whatever, it is what it is, also know it's hard to find good help, specially this time of year, food for thought... we'll see you next time 💯
- JCJay CarpenterDec 2, 20254.0The service was very good. The young man was right on the ball. It was not really busy. But the food came hot and fresh. I had the $7.00 chicken strip lunch that comes with a Sunday. It was very good.
- BNBig D (Nobody)Nov 13, 20254.0We went to DQ to get munchies. It would appear Jay and silent Bob were running the show that night. We got good food at affordable prices and the 2 young men working were a barrel of laughs. Hope you 2 boys enjoyed your tip
- DBDylan BeaudryNov 8, 20251.020+ minutes for 2pc chicken tenders. I didn't even get them. Left because im late for work.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 434 US Hwy 8 W, Turtle Lake, WI 54889-8816, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Can customers order food online or through a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online for pickup and can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill have outdoor seating and restroom facilities?
Yes, it has outdoor seating areas and restroom facilities available for customers.
What nearby places can visitors check out before or after visiting Dairy Queen Grill & Chill?
Visitors might enjoy the Sunshine Community Fitness Center and Sunshine Fitness gyms for a workout, or try The Coffee Barn cafe nearby for coffee and smoothies.
Are there nearby entertainment options close to Dairy Queen Grill & Chill?
Yes, the St Croix Casino Turtle Lake and Turtle Lake Casino offer casino entertainment and hotel accommodations close by.
What dining options are available near Dairy Queen Grill & Chill besides it?
Nearby dining includes The New Frontier Restaurant and ME-KI-NOC Restaurant at St. Croix Casino, offering American and Indian cuisine respectively.