Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with some praising the staff while others experienced unprofessional behavior.
Order Accuracy
Many customers expressed frustration with incorrect orders, including missing items and wrong food.
Cleanliness
The restaurant received positive feedback for cleanliness, although some reviews mentioned issues with maintenance.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others found them unsatisfactory or overpriced.
Long Wait Times
Several customers noted long wait times in the drive-thru and for food preparation, indicating potential staffing issues.
NW
Naomi Williams
Feb 11, 2026
5.0
I had a puppy with me today and wanted to get him a treat and a coffee for myself. Knowing that McDonald’s changed their burger patty recipe and now has onion mixed in with the beef I refuse to feed this to any dog. So I ordered a crispy chicken fillet. It cost $3.00 which may seem pricey as a dog treat; however, compared to other McDonald’s prices I feel it is quite reasonable. East end really catered to the puppy platter and it was beautiful. They put the chicken on an actual platter and added a little lettuce for looks. I let the puppy try some but he didn’t favor it too much. Next time I will ask them to add a little tomato slice as well and let the puppy try this too. I tasted the chicken and it was nice and juicy, well proportioned and was the best puppy platter I’ve seen in a while. Awesome job McDonald’s for not forgetting about our furry friends and still having items on your menu that are safe for dogs to eat.
PE
Phoenix Ellis
Jan 31, 2026
1.0
Asked for 2 plain chicken patties. I got a mayo and lettuce filled bag
GL
Genevieve Latham
Jan 25, 2026
2.0
I asked for ranch and I never got it. There also wasn't any condiments on any of the things I got.
JM
Jason Maas
Dec 28, 2025
1.0
Did not appreciate the hair found on my sandwich
BK
Bobbie Keeler
Dec 15, 2025
1.0
hardly ever go to Mcdonald’s but decided to grab my husband a burger and fries, and sadly he found a hair in his sandwich 😩😩
We live 20 miles out so I couldn’t bring it back so I called and supposedly they took my address down to send me a coupon for a sandwich but I never did receive it but that’s fine, not a regular customer anyway
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