WisCow Pizza & Wings, a virtual kitchen concept found within the walls of multiple Monk’s Bar & Grill locations, was thought up during the craziness of the 2020 pandemic!
Who doesn’t love a good pizza delivery? We sure do! So our thought was why not add award-winning wings and creamy white cheddar mac & cheese dishes to the menu so customers can enjoy what we call “the delivery trifecta” whenever they’d like to?!
2020 brought the blended idea of a ‘ghost kitchen’ and ‘virtual concept’ (a restaurant operating out of another restaurant, using just their kitchen) to life. So the next time your household is craving all sorts of comfort food - remember WisCow has you covered! Comfort food, delivered.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.