Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with staff were mixed, with some praising friendliness while others reported rudeness and poor service.
Food Quality
Food quality varied significantly; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
Cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unkempt dining areas.
Service Speed
Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders.
BC
Brittany Checki
Nov 15, 2025
5.0
Went for breakfast. Drive thru operator was quick to respond when arriving. Very friendly at the window. Wait time was less than a few minutes. Food was piping hot and delicious. Ordered the breakfast bacpnator with tomato. Great overall experience.
CS
Carol Smith
Nov 11, 2025
5.0
Very friendly staff. Ate in and the tables were clean. Easy handicap accessible.
DT
David Thomas
Sep 6, 2025
4.0
Ok food, always open, never messes up order, and a great location.
AS
Anna Schilcher
Sep 4, 2025
1.0
I’ve never had to call a restaurant to get the employees to answer at the drive thru. The food was tasty, but not worth the 10 minute wait for them to acknowledge us.
BB
Bbb Bbb
Aug 14, 2025
1.0
Service was absolutely ridiculous. Lady who took my order had a horrible attitude, tried to not even give me ny food. Absolutely horrible. Every time I come here they are always nice. Obviously this crew on the line needs ti watch their training videos 😂
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sun Prairie, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sun Prairie, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 837-8189.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sun Prairie Wendy’s serve breakfast?
Yes, this Wendy’s location in Sun Prairie, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Sun Prairie?
The drive-thru at Wendy's Sun Prairie is open from 6:30 AM to 1:00 AM Monday through Saturday, and until midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's Sun Prairie serves breakfast including breakfast combos, sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's Sun Prairie?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup or delivery.
What payment options are accepted at Wendy's Sun Prairie?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com by entering your address to confirm delivery availability.
How can I provide feedback or contact Wendy's Sun Prairie?
You can contact Wendy’s Customer Care via their live chat or phone at 888-624-8140, fill out their satisfaction survey online, or call the store directly at (608) 837-8189.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What are some nearby services or places around Wendy's Sun Prairie?
Nearby places include Badger Car Wash for vehicle cleaning, Sun Prairie Hometown Pharmacy for medications, and Bakke Chiropractic Clinic for health services.
Are there other dining options near Wendy's in Sun Prairie?
Yes, nearby dining options include Dairy Queen, Sir Hobo's restaurant, and Mc Govern's Club and Restaurant, offering a variety of American and fast food choices.
How can nearby businesses like Badger Car Wash enhance my visit to Wendy's?
You can conveniently get your car washed at Badger Car Wash nearby while enjoying a meal at Wendy's or pick up food after your vehicle service.