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Wendy's

3.6
(785 reviews)

Business Details

743 W. Main St., Sun Prairie, WI
53590, United States
(608) 837-8189

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
743 W. Main St., Sun Prairie, WI
53590, United States

Hours

Reviews

3.6
785 reviews
5 stars
275
4 stars
207
3 stars
144
2 stars
58
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold, overcooked, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.

Staff Friendliness

While some customers praised friendly staff, others reported negative interactions, indicating inconsistency in service demeanor.
  • AS
    Alexander Smith
    Feb 6, 2026
    5.0
    Great tast
  • JR
    Joan Rider
    Jan 19, 2026
    3.0
    Food was actually fresh and hot. Staff was cranky.
  • TS
    The Kitchen Sink
    Jan 17, 2026
    4.0
    Employees were super friendly and made you feel like home. Food was ok, fries seemed a little older. Frosties were on point.
  • KH
    Kaylee Hinze
    Jan 4, 2026
    1.0
    Terrible experience. Waited 20 Minutes in the drive thru for a mobile order. Only had two cars in front of me when I pulled up and they had already ordered. 10 of the 20 minutes I sat at the window watching them go in and out of my bags and the fryer without any gloves. The one staff that did have gloves on is touching everything with her gloves. They didn’t come to the window once to greet me or tell me they were waiting on food. I pulled off. Terrible service and didn’t want the food once I saw how much they were touching my items with no gloves and letting it sit. Completely unorganized and unsanitary
  • JW
    Jim Wenger
    Dec 20, 2025
    1.0
    The worst Wendy's around. Every time I've gone burgers and chicken are overcooked. Chicken patties flat and chewy. I'd give zero stars for the food if I could. Pathetic. It's your one job to cook food. Figure it out already.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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