Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
781 reviews
5 stars
273
4 stars
206
3 stars
143
2 stars
58
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and rude service, particularly in the drive-thru.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling that employees lacked professionalism.
- KHKaylee HinzeJan 4, 20261.0Terrible experience. Waited 20 Minutes in the drive thru for a mobile order. Only had two cars in front of me when I pulled up and they had already ordered. 10 of the 20 minutes I sat at the window watching them go in and out of my bags and the fryer without any gloves. The one staff that did have gloves on is touching everything with her gloves. They didn’t come to the window once to greet me or tell me they were waiting on food. I pulled off. Terrible service and didn’t want the food once I saw how much they were touching my items with no gloves and letting it sit. Completely unorganized and unsanitary
- JWJim WengerDec 20, 20251.0The worst Wendy's around. Every time I've gone burgers and chicken are overcooked. Chicken patties flat and chewy. I'd give zero stars for the food if I could. Pathetic. It's your one job to cook food. Figure it out already.
- CHCheyenne HahnDec 19, 20251.0i ordered from doordash and when i bit into the baconator, there was a clump of hair in it. it was actually disgusting and i ended up throwing the whole meal away.
- SLSean LittleDec 5, 20252.0Slowest drive thru in the area. Spent twenty minutes waiting in a three-car line. Ridiculous.
- BCBrittany CheckiNov 15, 20255.0Went for breakfast. Drive thru operator was quick to respond when arriving. Very friendly at the window. Wait time was less than a few minutes. Food was piping hot and delicious. Ordered the breakfast bacpnator with tomato. Great overall experience.
Frequently Asked Questions About Wendy's
Is Sun Prairie Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Sun Prairie?
The drive-thru at Wendy's Sun Prairie is open from 6:30 AM to 1:00 AM Monday through Saturday, and until midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's Sun Prairie serves breakfast including breakfast combos, sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's Sun Prairie?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup or delivery.
What payment options are accepted at Wendy's Sun Prairie?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com by entering your address to confirm delivery availability.
How can I provide feedback or contact Wendy's Sun Prairie?
You can contact Wendy’s Customer Care via their live chat or phone at 888-624-8140, fill out their satisfaction survey online, or call the store directly at (608) 837-8189.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What are some nearby services or places around Wendy's Sun Prairie?
Nearby places include Badger Car Wash for vehicle cleaning, Sun Prairie Hometown Pharmacy for medications, and Bakke Chiropractic Clinic for health services.
Are there other dining options near Wendy's in Sun Prairie?
Yes, nearby dining options include Dairy Queen, Sir Hobo's restaurant, and Mc Govern's Club and Restaurant, offering a variety of American and fast food choices.
How can nearby businesses like Badger Car Wash enhance my visit to Wendy's?
You can conveniently get your car washed at Badger Car Wash nearby while enjoying a meal at Wendy's or pick up food after your vehicle service.