Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sun Prairie, WI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2564 Ironwood Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.1
1,953 reviews
5 stars
570
4 stars
383
3 stars
271
2 stars
222
1 star
507
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers consistently reported extremely long wait times, often exceeding 20 minutes, with many leaving without receiving their orders.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including incorrect items and missing components.
Food Quality
While some customers enjoyed specific items, many expressed disappointment with the food being cold, greasy, or not fresh.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.
Staff Attitude
Customers noted a lack of professionalism and courtesy from staff, with reports of rude behavior and disorganization.
- CKCarla Knaggs2 days ago1.0Was really dissatisfied with this place! Doors were locked, got my order in dt, asked if I wanted a spoon for my shake never got it, I asked for xtra napkins ,salt , knife and fork, hard to eat a chili dog with out it especially when the hot dog was hard as a rock and gross! never got it , and my whip cream tasted sour so couldn't finished it wasted almost 6 bucks there! And not to mention my meal was over charged never made it into a meal . My sister gave me a gift card for there was happy I got it until now , and was an hour away from where I live, needless to say was my 1st time there and my last. Waited 15 mins for food and all we heard was the employees yelling and arguing inside.
- ECEvy's Chevy5 days ago5.0We loved the service the young lady in the pink and purple hair gave us. We love sonic food. Chairs were very uncomfortable for dine in. The drive thru experience is unique and a must try if you've never tried. Drinks are delicious and their ice is the best nugget ice.
- ATAyron Towne5 days ago1.0Thought I could go grab some lunch from here and sat there for 30 minutes just waiting for someone to take my order which never happened I ended up just leaving. I will never be returning to this sonic location again awful service.
- SLstephanie lang5 days ago1.0This is a NY dog their description grilled onions, sauerkraut, spicy brown mustard. They meant dry bun, hot dog tasted like it was from yesterday raw onion 1 piece of sauerkraut and reg mustard. The other is the Chicago dog their description sport peppers, celery salt. Pickle, tomato, mustard, onions. I got relish no pickle the two smallest pieces of tomato probably at the bottom of an empty bin. No celery salt or peppers. I also got a lemon berry slush. Which is ice sprite and cherry syrup I do not taste lemon at all. This is the second time I've been here since moving to SP and both times were absolutely horrible. I hope they reevaluate their staff and the quality they are putting out cause it's the worst I've seen in SP restaurants.
- JBjean bielDec 20, 20251.0Was in drive through for 14 minutes and never even asked the driver in front of us for their order. Went inside and they said they were extremely busy only one person in the building and one vehicle in a slot. So busy you were not. Left and went to culvers were we received our order in less than 5 minutes. Will never go back to this sonic as service sucks.