Service Issues
Customers frequently reported extremely long wait times and poor service, often experiencing forgotten orders or rude staff.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including cold, stale, or incorrect orders.
Staffing Problems
Numerous comments indicated that the location is understaffed, contributing to slow service and operational inefficiencies.
Cleanliness Concerns
Several customers noted that the restaurant, including bathrooms, was dirty and poorly maintained.
Mixed Food Experience
While some customers enjoyed specific items like slushies and burgers, many others found the food disappointing or not as advertised.