Pizza Ranch

Reviews

• SG

  sean grande

  Nov 16, 2025
  1.0
  Buffet was mostly empty. . Staff was rude and dismissive when we asked when more food would be ready.
• SM

  Shan Murph

  Nov 15, 2025
  1.0
  The buffet was nearly empty for 30m. No pizza, breadsticks, chicken, noodles or desserts (including ice cream). When I approached a worker who was wiping the salad bar down and ask about pizza coming out he rudely said, "he didn't know" and walked away. We waited and people were piling up waiting for food to come out. I went to ask Jett the manager about the food and he scolded me like a child and said, "we have been busy. We have had a lot of take out orders". WHEN I tried to say that I understood but we are paying customers he cut me off and said, "they are coming!" hastily and started talking to someone else. His kid and wife were also here as they interrupted as well. When asked for someone's name to speak too he told me he didn't have time and walked away. I was calm and polite UNTIL Jett decided to take his frustration out on me. Told him him and his staff are rude. This seems to be a common theme with this.manager as someone in another group said Jett did the same to them when asking for pizza.
• GO

  Greg Osteen

  Nov 14, 2025
  5.0
  The food always is hot and fresh. I come for the best chicken around and my wife absolutely loves the mashed potatoes and chicken gravy. This restaurant is always clean and the staff are friendly and courteous. Overall, a great place to eat.
• JS

  J Schwartz

  Nov 6, 2025
  2.0
  Have been going here for years and very disappointed last night. I ordered the chicken meal to go online. Added 2 individual sides of coleslaw to my order. Thought the price to be pretty expensive. Drove up to the pick up window to pick up my food. First gentleman who saw me at window just looked at me sitting there twice and then looked the other way. Next gentleman did come to the window was friendly. Got my order from the first guy. Got home no coleslaw. Opened chicken dry and very overcooked. Mashed potatoes were good but not enough gravy. For what I paid I expected a lot more. Have eaten inside before and chicken was never overcooked like it was this time. I am usually not one to complain but this a bit much this time. I called Pizza Ranch. General Manager was too busy to come to the phone. Person who answered said he remembered me and GM would call me back. He never did. Sorry Sun Prairie location. You just lost my business.
• VL

  Vapid LawBreakers

  Oct 29, 2025
  1.0
  Used to visit all the time, under previous ownership quality justified price hikes. As of recent after corporate has taken over food quality dropped significantly, staff shortages showing people don’t want to work for you and staff who do work in the kitchen using their phones, unable to speak English to clearly take requests. Can’t justify $16 (for a lunch special) if you can’t keep staff and keep up on quality. Can’t believe some pay over $18. Will not be back. We miss you Gwen.

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