Pizza Hut

Reviews

• EE

  Elizabeth E

  Jan 12, 2026
  1.0
  Generally you know what you get from a chain pizza place like this, and it has its place in delivery pizza, but this store has truly gone downhill and with the addition added delivery fees and it use of Door Dash that adds to delivery time it is no longer a cost effective, quick pizza. The last 3 times I have ordered there has been a problem with the order and one time delivery took over an 1 hour and 20 minutes on a nonevent day. Save your money and use a local pizza place The Cost is about the same with added fees and the quality will be much better.
• AT

  Alexis Turner

  Jan 10, 2026
  1.0
  Terrible service. Pizza wasn’t ready for 20 minutes after it was supposed to be. When it was finally ready, my order was messed up and did not have correct toppings. When I said something to staff they said they could remake but I wasn’t about to wait another 20-30 minutes. Sadly this is not the first time my order was messed up at this location.
• TR

  Tara Renard

  Dec 9, 2025
  2.0
  The Pizza Hut Melts were awesome! Cinnamon Buns not so much. They looked like they weren’t proofed or cooked
• TS

  Tyler Stoflet

  Nov 22, 2025
  1.0
  Placed a delivery order at 6:30 for a pizza and wings. Estimated delivery time was 7:00. 7:00 came and went. 7:30 came and went. Finally at 7:45 my bell rings, and I noticed immediately that the box felt colder than usual. Well thats because it was cold pizza inside. How are you gonna hand someone a cold AND burnt pizza? I called and got a refund because this is unacceptable. No I dont want your store credit, why would I order again if this is the level of service I should expect? Just another childhood memory that has gone to crap.
• CC

  Caitlyn

  Nov 15, 2025
  1.0
  I agree with the previous reviews. DO NOT ORDER DELIVERY. I placed an online order at 5:12 pm. It offered an estimated 5:57 pm delivery arrival. 6:17 pm rolls around. Nothing. 6:30 pm I give the store a call. They put me on hold then end the call. I had to call a 2nd time just to be placed on hold. Finally when I was able to get a hold of a store manager they said our pizza was going to be the next one sent. Hello???? I dont even think they started the order by the time I called. Normally, I am a very generous tipper and I tipped 20% on this order for delivery but I feel that I absolutely deserve a refund for the poor service. I really recommend ordering at a different location. There are so many other pizza places in Sun Prairie, you really dont need to get pizza from Pizza Hut.

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