Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,243 reviews
5 stars
327
4 stars
226
3 stars
215
2 stars
140
1 star
335
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and floors, as well as issues with the play area.
Staff Communication
Several customers noted language barriers and poor communication from staff, which contributed to negative experiences.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, overcooked, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food quality during certain visits.
- BCBrittany CheckiNov 15, 20255.0Went for breakfast. Was able to use the app code successfully to order. Staff was prompt when arriving. Line not too long. Ordered hashbrowns and a soda. Food was fresh and delicious. Wasn't and out in about 5 mins.
- CCCoffeetheponygirlOct 26, 20251.0Im getting upset. Not only did I get food poisoning from undercooked nuggets. This place has failed to issue my monopoly pieces. Im missing one from my bigmac, large fries, and nuggets. Not to mention they failed to put in my earned points so the game can track my purchase. This store owes me 5 game pieces. I will be coming for them tomorrow. IM MISSING NOW 6 GAME PIECES. I ASKED IF THIS LOCATION HAD ANY. THEY LIED. I WANT MY GAME PIECES MAILED TO ME. ALSO THEY HAVE THE WORST CUSTOMER SERVICE EVER! Also customer service NEVER EMAILED ME OR CALLED ME. I sent in 4 email that have gone unanswered
- MCMichael CarlyleOct 25, 20251.0I have literally been waiting 30 minutes so far in the lobby for a cheeseburger. What a joke.
- ASAdam SpiveyOct 20, 20252.0Its always sticky inside. And I feel like im always getting assaulted by flies. If i do the drive up, its like 60% chance its wrong. One day they got the same order wrong 3 times before I got it right... we are talking breakfast sandwich.. no cheese, no egg.. I always have to check my food before I drive away and its rough. Would go someplace else if I had a better option on town.
- JKJet KnightOct 7, 20251.0Every time I visit this restaurant it is a horrible experience. They are very rude they have horrible customer service and no one can speak English. I want to have breakfast in order a bigger meal they told us to move forward and then totally forgot about us when I went into the restaurant to look for my meal they did not have it it was told they didn’t know what I was talking about I had to bring the receipt and then they started to make it over which would have made me late for an appointment when I asked for my money back no one spoke English it was so infuriating. I had to wait for them to bring another manager from the back who also did not speak English and was on the phone talking the whole time as she tried to give my order back. every person in the whole store only spoke Spanish and there was no one who will speak English this is so annoying it’s so disrespectful seeing that we live in a English speaking country.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Sun Prairie at 505 A St?
McDonald's Sun Prairie is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service available 24/7.
Can I order food online or through a mobile app from this McDonald's?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available for iOS and Android.
What types of payment methods are accepted at McDonald's Sun Prairie?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there pickup and delivery options available at this McDonald's?
Yes, McDonald's at 505 A St offers curbside pickup and delivery services.
What is the price range of menu items at this McDonald's?
The menu price range at this McDonald's is generally low-cost (indicated as 'ONE').
What nearby grocery and convenience stores can I visit along with McDonald's?
Near McDonald's, you can visit Fresh Mart (supermarket), Mobil (gas station and convenience store), Kelley’s Market, and Walgreens for groceries and convenience items.
Are there nearby coffee or breakfast spots close to McDonald's?
Yes, you can check out Dunkin' for coffee and breakfast as well as Prairie Diner and Country Cafe for a sit-down meal experience nearby.
What automotive services or dealers are near McDonald's?
Nearby automotive options include Easton Motors (used car dealer), Capitol Ford-Sun Prairie Used Cars & Trucks, and several hardware stores that may offer related supplies like Dorn Ace Hardware and True Value.
Are there any nearby health and wellness facilities close to McDonald's?
Yes, nearby you will find Anchor Chiropractic and Wellness, Haumea yoga studio and gym, Wisco Lactation clinic, and Monona Academy of Dance for various health and wellness activities.