McDonald's

3.0
1269 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2750 Prairie Lakes Drive, Sun Prairie, WI
53590, United States

Hours

Reviews

3.0
1,269 reviews
5 stars
343
4 stars
214
3 stars
226
2 stars
120
1 star
366

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and confusion over mobile app orders.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Communication

Several customers noted language barriers and poor communication from staff, leading to misunderstandings and frustration.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others complained about stale or poorly prepared items.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, particularly in the restrooms.
  • OS
    Oliver Sabogal
    2 days ago
    1.0
    They decided to make my eldest grandfather (92) clean up his food from the floor because he dropped it. Food was great though!
  • NC
    Nyllah Comstock
    2 days ago
    1.0
    Rude staff.
  • AS
    Arianna Sai
    6 days ago
    5.0
    This is McDonald’s, so it’s understandable that many employees get very tired. I waited about 10 minutes for my food, but I don’t blame the staff at all. I could see how exhausted they were. They still tried to make it right and told me they would give me a little extra fries, which I really appreciated. Sometimes it feels like there aren’t enough workers to keep up with the rush. I truly wish the team strength, because working at McDonald’s is very demanding. Overall, the food is always tasty, just like at any other location. There’s really nothing to complain about.
  • BW
    Ben W
    Dec 27, 2025
    1.0
    They barely speak English and gave the wrong order.
  • MD
    Michael Dade
    Dec 9, 2025
    3.0
    It's McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2750 Prairie Lakes Drive?

The McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to midnight.