McDonald's

3.0
1259 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2750 Prairie Lakes Drive, Sun Prairie, WI
53590, United States

Hours

Reviews

3.0
1,259 reviews
5 stars
338
4 stars
214
3 stars
225
2 stars
119
1 star
363

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and slow service.

Food Quality

Several reviews mentioned poor food quality, including cold or stale items, and inconsistent preparation.

Cleanliness

There were complaints about the cleanliness of the restaurant, particularly in the restrooms.

Efficiency

Customers frequently noted slow service times, especially during busy periods, and issues with the automated ordering system.
  • JJ
    James
    Nov 1, 2025
    1.0
    When I pulled into the drive thru it took them 10 minutes to even acknowledge i was there and two cars to the left of me had there orders taken 1st when I was at my side first this is ridiculous and then the staff were just rude acted like they didn't even want to be there i will not ever use this mcdonalds again
  • MM
    Madi
    Oct 11, 2025
    1.0
    Do you guys know what a phone is? You have it for a reason. I called after I came and ordered a diet Dr Pepper, didn’t realize it was rung up as a regular Dr Pepper, because I was trying to calm my dog down. I’m diabetic, if my boyfriend didn’t try it when I got home this could have been HORRIBLE. ALMOST every time I order something from this location it’s something.
  • JB
    James Bose
    Oct 11, 2025
    1.0
    Been there in the morning twice now and what time they couldn't understand my order and the second they didn't even bother to answer the intercom while they were outside smoking and joking it is the worst not to mention how pricey everything is
  • TT
    Taylor
    Oct 7, 2025
    5.0
    Always have fast service, kind staff and love the McDonald’s app for the best deals :).
  • HN
    Henry Nagel
    Sep 30, 2025
    5.0
    Theirs flys everywhere and the food isn’t that cheap and very few workers can speak good English, however all the workers are considerate the food was good and they were very quick. The place is also not very crowded. Theirs also no ketchup.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2750 Prairie Lakes Drive?

The McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to midnight.