Many customers reported slow service, both in-store and for delivery, often taking over an hour.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.
Food Quality
While some customers praised the quality of the food, others noted issues with freshness and preparation.
Operational Hours
Several customers expressed frustration over inconsistent hours, with reports of the store closing earlier than advertised.
HF
Hunter Fagan
Feb 22, 2026
1.0
Poor service, unsanitary dump
KA
Kevin Adler
Jan 24, 2026
5.0
Pulled in After a long day at work.. Starving.. More than once the Crew at this Jimmy John's has made me an Amazing Sub...just saying we'll take care of you... Cost isn't my Worry a Great Sub IS!!!!! And they Get It Right Everytime!!!!
EK
Erica Keller
Jan 9, 2026
2.0
The employee at the drive thru window didn't ask if I was a rewards member. I wasn't given a straw for my drink or any napkins.
The bread of my sandwich was soggy like it wasn't baked long enough.
PR
Prince Redcap
Dec 31, 2025
1.0
Was closed when I got there at 7:20 pm
A1
Amh 100
Dec 22, 2025
1.0
Ordered at 6:05. Still not ready … officially ready at 6:32… Not freaky fast
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