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Jimmy John's

3.4
(221 reviews)
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Business Details

110 N Grand Ave, Sun Prairie, WI
53590, United States
(608) 318-6111
https://locations.jimmyjohns.com/wi/sunprairie/sandwiches-9080.html

About

Sandwich Restaurant

Location

Jimmy John's
110 N Grand Ave, Sun Prairie, WI
53590, United States

Hours

Reviews

3.4
221 reviews
5 stars
94
4 stars
32
3 stars
19
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, both in-store and for delivery, often taking over an hour.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.

Food Quality

While some customers praised the quality of the food, others noted issues with freshness and preparation.

Operational Hours

Several customers expressed frustration over inconsistent hours, with reports of the store closing earlier than advertised.
  • HF
    Hunter Fagan
    Feb 22, 2026
    1.0
    Poor service, unsanitary dump
  • KA
    Kevin Adler
    Jan 24, 2026
    5.0
    Pulled in After a long day at work.. Starving.. More than once the Crew at this Jimmy John's has made me an Amazing Sub...just saying we'll take care of you... Cost isn't my Worry a Great Sub IS!!!!! And they Get It Right Everytime!!!!
  • EK
    Erica Keller
    Jan 9, 2026
    2.0
    The employee at the drive thru window didn't ask if I was a rewards member. I wasn't given a straw for my drink or any napkins. The bread of my sandwich was soggy like it wasn't baked long enough.
  • PR
    Prince Redcap
    Dec 31, 2025
    1.0
    Was closed when I got there at 7:20 pm
  • A1
    Amh 100
    Dec 22, 2025
    1.0
    Ordered at 6:05. Still not ready … officially ready at 6:32… Not freaky fast
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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