Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sun Prairie, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
592 reviews
5 stars
306
4 stars
125
3 stars
72
2 stars
29
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising friendly staff while others report rude or inattentive service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly during busy times.
Product Availability
Customers often find limited availability of popular items, especially donuts, leading to disappointment.
Cleanliness and Atmosphere
The establishment is generally noted for its cleanliness and pleasant atmosphere, contributing positively to the customer experience.
Consistency
Quality of food and drinks varies significantly, with some customers reporting excellent experiences while others describe subpar products.
- ZDZach Duda2 days ago1.0I've now had two very negative experiences in a row at this location. First I went through drive thru and ordered a dozen donuts for my family. I asked for 12 strawberry sprinkled and was informed that I'm only allowed to do that if I order ahead. I asked how many I can order and they replied with "uh, maybe like 6." When I contacted dunkin regarding this, they attempted to call me during work hours and when I called back, they did not answer and I was texted and told to call again tomorrow. Im not sure why a call would have been needed in the first place. A couple months have gone by and I decided to give it another try. We went in to order due to the long line in drive thru and placed an order at the self-help kiosk. We got our drinks, and waited about 10 minutes for the 6 donuts we ordered. When someone finally called us up they had said they had no strawberry sprinkled left (we ordered 3 strawberry and 3 glazed; I clearly saw there were strawberry at the time I ordered). I said no problem and asked for chocolate sprinkled, which they were out of as well. I then asked for regular chocolate and was again snubbed because a family of 5 who had just walked in was ordering 11 chocalte and one vanilla sprinkled right next to me. So, I was told I can't order 12 strawberry a couple months back but now a family can order nearly a full dozen of one kind (when I was there first to begin with). I asked for a refund and the manager came and refunded the full half dozen, but then charged me for the 3 glazed on a separate transaction. The 3 donuts we ended up with were stale and nearly inedible. In total I wasted about 20 minutes to get some stale donuts. I would not recommend this location. Any other location near the Madison area seems to be more professional and organized.
- STSteve TaylorDec 23, 20253.0I'm an iced latte, 'Light ice' is still more than half a cupful.
- JFJim FolwellNov 27, 20254.0Very clean establishment with a good selection of donuts.
- ZTZac TNov 21, 20255.0donuts
- HBHariKrishna BNov 17, 20255.0Nice place for quick coffee and relaxing atmosphere. Kids will enjoy the ambience
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Sun Prairie, WI?
Dunkin' in Sun Prairie, WI is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both curbsid pickup and delivery services.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various snacks suitable for breakfast, lunch, and brunch.
Are there any seasonal or special drinks available at this Dunkin'?
Yes, during the holiday season, Dunkin' features drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby places can I visit along with Dunkin' in Sun Prairie?
Near this Dunkin' you can find places like McDonald's for a fast-food option, Monona Academy of Dance for dance classes, and Haumea yoga studio if you're interested in fitness and wellness.
Are there any nearby grocery or pharmacy stores near Dunkin'?
Yes, nearby you can visit Walgreens for pharmacy needs and Fresh Mart for grocery shopping, making it convenient to combine errands with your Dunkin' visit.
What other coffee shops are near this Dunkin' location?
Besides Dunkin', nearby coffee options include Moka, another coffee shop and cafe close by for variety in your coffee choices.