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Arby's

3.8
(612 reviews)
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Business Details

829 Bunny Trail, Sun Prairie, WI
53590, United States
(608) 825-3428
http://www.arbys.com/locations/us/wi/sun-prairie/829-bunny-trail/store-8487
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
829 Bunny Trail, Sun Prairie, WI
53590, United States

Hours

Reviews

3.8
612 reviews
5 stars
239
4 stars
170
3 stars
94
2 stars
40
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Service Quality

While some customers praised the friendly and helpful staff, others experienced rude service and long wait times.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, particularly in the bathrooms and dining area.

Value for Money

Customers expressed concerns about the rising prices and perceived decrease in portion sizes, questioning the value of their meals.
  • AD
    Adam Donaldson
    Feb 20, 2026
    5.0
    Made right
  • GJ
    G J
    Feb 11, 2026
    1.0
    After a 30 minute wait, they gave us a completely wrong order! I ordered a chocolate shake, two roast beef sandwiches, two large curly fries, a large Coke Zero, a burger, and Arby's sauce. Costed over $30. INSTEAD they gave us a French dip, a small root beer, two mozzarella sticks (not two orders, two sticks), a chicken slider, a beef and cheddar, and a peach egg roll thing. COMPLETELY the wrong order, and I'm sure this order was way less expensive than what they charged me for! They also didn't give us a receipt. But seriously, what the heck! I'm totally upset.
  • JD
    John Danner
    Dec 27, 2025
    2.0
    Besides going through the drive thru 3 seperate times to get the proper order and the sauce I requested just as many times. I suppose the quality wasn’t “too bad” for Arby’s.
  • JS
    justin steiner
    Dec 18, 2025
    1.0
    I bought a 10 piece of the new steak bites in the drive thru when I got home they only gave me a 5 piece. It's basically stealing without any punishment except to the victim
  • TS
    Tammy Starr
    Nov 16, 2025
    1.0
    The large gobbler sandwich was 12.99 and smaller than a 6" sub. Hardly any flavor. Didn't even have enough stuff in it to taste anything but bun. Took forever to get it. Restaurant was dirty. VERY disappointed.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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