McDonald's

3.4
1664 reviews
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Business Details

13343 Washington Ave, Sturtevant, WI
53177, United States
(262) 886-3010
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13343 Washington Ave, Sturtevant, WI
53177, United States

Hours

Reviews

3.4
1,664 reviews
5 stars
555
4 stars
322
3 stars
293
2 stars
158
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported unsanitary conditions and flies.

Food Quality

The quality of food received mixed reviews, with some customers enjoying hot and fresh meals, while others complained about cold or stale food.
  • AA
    Alexa
    Dec 15, 2025
    1.0
    Don’t go there no one is there to take order in drive through… and waited literally 20 min and even in the window they are taking a lot of time U lost a customer never going there
  • NC
    Nelson Clarke
    Dec 9, 2025
    1.0
    Without a doubt the worst McDonalds in all of Wisconsin. If you like 15 minute drive through waits just for your food to come out wrong, this is the McDonalds for you. You'll have a blast! Go to Burger King across the street instead.
  • AP
    Alex Pietrarosso
    Dec 9, 2025
    1.0
    20 min to get a burger with one car in front of me is insane
  • CB
    Connor Bartsch
    Dec 6, 2025
    2.0
    Although the fries and the meal was hot, my burger had a slab of meat and a patty. My chicken nuggets never came with any sauce and even though I ordered a large fries they filled it up about halfway. Not impressed. The seating area had dirt on some of the seats and food crumbs all over the place. Also not impressed.
  • ST
    Sandy Tekaver
    Dec 4, 2025
    5.0
    Whas just a little upset with the lady that seems to run it in the morning. I work officer for state patrol and she acted like she never makes a mistake because she forgot a steak bagel and was not happy with me like I did something wrong. I left before arguing won't go for breakfast there very rude for a very small lady. In uniform and squad car . Ridiculous
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 13343 Washington Ave?

McDonald's at 13343 Washington Ave is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

Is the McDonald's drive-through open late?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturday and Sunday.