Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Quality Concerns
Many reviews highlighted dissatisfaction with the quality of food, including poorly made ice cream and incorrect items.
Inconsistent Experience
Customers noted a lack of consistency in service and product quality, with some visits being satisfactory while others were disappointing.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Operational Problems
Several reviews mentioned issues with hours of operation, including early closures and inaccurate online information.
TD
TedSusan DuFour
Nov 11, 2025
5.0
Great place for inexpensive treats.
JV
John Vercauteren
Oct 16, 2025
1.0
Blizzards were terrible and skimped on ingredients and weren’t even mixed. Service was terrible, I was talked over by the person at the drive through when I was trying to order, and they got my order wrong. Looks like there’s new owners, I’ll never be going back, what a shame…
TB
Tamie Bebo
Oct 7, 2025
3.0
Just went through the drive-thru for some ice cream sundaes and had a pretty crabby assistant at the drive-thru window. I just thought maybe she was having a bad day. She didn't seem to understand what I wanted exactly when I told her I wanted a chocolate sundae with pecans and whipped cream. She thought I meant chocolate ice cream for the sunday. But I told her I wanted vanilla ice cream. And she kind of rolled her eyes at me. I waited for about 3 to 4 minutes just for two sundays. And it was rather expensive. I don't think I'll be going there in the future.
CR
Charles Reed
Aug 14, 2025
5.0
Food good. Staff remember regulars. Very friendly
EB
Ella Baumann
Jul 16, 2025
2.0
Ever since the new owners started I've noticed a significant difference and not a good one. They have given me multiple times not the ice cream I ordered, forgot items until we said something about it and the ice cream doesn't taste the same. Plus just the other day I got ice cream that wasn't what I ordered and it was so overfilled, it was dripping so much I had to go home and put it in a separate bowl.
Frequently Asked Questions About Dairy Queen (Treat)
What are the opening hours of Dairy Queen (Treat) in Sturgeon Bay?
Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Where is Dairy Queen (Treat) located?
It is located at 902 Egg Harbor Rd, Sturgeon Bay, WI, 54235-1230, United States.
What type of ice cream treats does Dairy Queen (Treat) offer?
They offer soft-serve ice cream, Blizzard® Treats, frozen novelties, and signature shakes.
Does Dairy Queen (Treat) have a drive-thru service?
Yes, Dairy Queen (Treat) offers a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, it is family-friendly and welcomes children.
Can I order Dairy Queen (Treat) products online or use a mobile app for deals?
Yes, you can order online through their website and also download their app for exclusive deals and mobile rewards.
Does Dairy Queen (Treat) provide outdoor seating and free WiFi?
Yes, there is outdoor seating available and free WiFi for customers.
Which nearby restaurants can I visit before or after leaving Dairy Queen (Treat)?
You can visit Wanda Jean's Family Restaurant, Old Mexico Cantina and Grill, Jimmy John's, or Jolly's Street Pizza, all located nearby.
Are there any automotive service centers near Dairy Queen (Treat)?
Nearby automotive services include O'Reilly Auto Parts, Valvoline Instant Oil Change, Cherryland 10 Minute Lube Center, and U-Haul Neighborhood Dealer.
What other nearby stores can customers explore around Dairy Queen (Treat)?
Customers can visit Doors Fleurs flower and gift shop, The Wine Cellar liquor store, Touch of the World home goods store, and Appliance Avenue for appliances and mattresses.