Dairy Queen (Treat)

3.8
211 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
902 Egg Harbor Rd, Sturgeon Bay, WI
54235-1230, United States

Hours

Reviews

3.8
211 reviews
5 stars
109
4 stars
34
3 stars
19
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Quality Concerns

Many reviews highlighted dissatisfaction with the quality of food, including poorly made ice cream and incorrect items.

Inconsistent Experience

Customers noted a lack of consistency in service and product quality, with some visits being satisfactory while others were disappointing.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Operational Problems

Several reviews mentioned issues with hours of operation, including early closures and inaccurate online information.
  • TD
    TedSusan DuFour
    Nov 11, 2025
    5.0
    Great place for inexpensive treats.
  • JV
    John Vercauteren
    Oct 16, 2025
    1.0
    Blizzards were terrible and skimped on ingredients and weren’t even mixed. Service was terrible, I was talked over by the person at the drive through when I was trying to order, and they got my order wrong. Looks like there’s new owners, I’ll never be going back, what a shame…
  • TB
    Tamie Bebo
    Oct 7, 2025
    3.0
    Just went through the drive-thru for some ice cream sundaes and had a pretty crabby assistant at the drive-thru window. I just thought maybe she was having a bad day. She didn't seem to understand what I wanted exactly when I told her I wanted a chocolate sundae with pecans and whipped cream. She thought I meant chocolate ice cream for the sunday. But I told her I wanted vanilla ice cream. And she kind of rolled her eyes at me. I waited for about 3 to 4 minutes just for two sundays. And it was rather expensive. I don't think I'll be going there in the future.
  • CR
    Charles Reed
    Aug 14, 2025
    5.0
    Food good. Staff remember regulars. Very friendly
  • EB
    Ella Baumann
    Jul 16, 2025
    2.0
    Ever since the new owners started I've noticed a significant difference and not a good one. They have given me multiple times not the ice cream I ordered, forgot items until we said something about it and the ice cream doesn't taste the same. Plus just the other day I got ice cream that wasn't what I ordered and it was so overfilled, it was dripping so much I had to go home and put it in a separate bowl.

Frequently Asked Questions About Dairy Queen (Treat)

What are the opening hours of Dairy Queen (Treat) in Sturgeon Bay?

Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.

Where is Dairy Queen (Treat) located?

It is located at 902 Egg Harbor Rd, Sturgeon Bay, WI, 54235-1230, United States.